Development, Marketing, & Social Services Assistant

The Salvation Army USA Central Territory • Menasha, WI

5d

About The Position

The Development, Marketing, and Social Services Assistant will assist the
Director of Development and Marketing Communications with events and
communications. Recruits, schedules, organizes and directs volunteers for the
Red Kettle Christmas Campaign.

About the role:

Assist the Director of Development and Marketing Communications:
Provide administrative, scheduling, and logistics support to the Director
(calendars, correspondence, printing/vendors, tracking tools).
Prepare and organize sponsorship packets, donor letters, event documents,
contracts, and files (digital and paper).
Support public presentations by preparing materials, scheduling, and
follow-up tasks.
Support social media and communications (content gathering,
scheduling/posting as directed, basic engagement responses).
Support updates to website content and coordinate changes with
Director/divisional resources as needed.
Organize fundraising events and other promotional projects through
administrative support, communication, scheduling volunteers, graphic
design, and logistics planning.
Executing special events with Staff and Advisory Board, including
supervising volunteers.
Assist with a yearly marketing plan for all Salvation Army programs and
events.

Provide assistance to the Social Services Department:
Support inventory & in-kind donations tracking and distribution of event
preparation in coordination with Social Services/program staff.
Support Social Services Administrative & Communications for scheduling,
grants, printed materials, program packets/forms, and non-confidential
tracking (attendance, outreach counts, inventory logs).
Support event planning and execution for special events & community
engagement: timelines, checklists, registration, vendors, logistics,
volunteer staffing, and day-of coordination.
Support Front Desk coverage as needed.

Red Kettle Christmas Campaign Responsibilities:
Develop and implement a volunteer recruiting system that engages media,
social media, and community partners for in-person presentations.
Solicit and confirm the Christmas Kettle Campaign sites. Work with the
Divisional Development Department to track National Kettle Agreements.
Assist potential volunteers with signup on Salvation Army online platform.
Conduct orientation and supervision of volunteers both seasonally and
year-round.
Maintain and analyze monthly statistical records for trends and future
planning.
Coordinate kettle pickups with drivers; money sorting and counting with
staff and volunteers, and drop-off to Banks according to Finance
regulations.
Records all kettle slips within 24-hour period for real-time reporting.
Maintains all forms and documents related to volunteers and special
events/projects.
Other duties as assigned by the Director of Development or Corps Officers.

Requirements

• Minimum high school diploma
• Post-high school continuing education preferred.
• Previous work in a comparable field preferred.
• Valid Wisconsin Driver’s License with clearance to drive from The Salvation Army’s insurance provider.

Responsibilities

• Assist the Director of Development and Marketing Communications
• Provide assistance to the Social Services Department
• Red Kettle Christmas Campaign Responsibilities

Benefits

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability
• Discounts available for pet insurance, auto insurance, and home insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED