Development Database Specialist

ITALIAN HOME FOR CHILDREN INC•Boston, MA

6d•$25 - $30•Hybrid

About The Position

The Development Database Specialist is a valuable member of the Development Team with primary responsibility for gift processing, formal thank you acknowledgements, and database clean-up. The Development Database Specialist also takes the lead on all administrative tasks for the Development Department including filing, mail, and scanning/printing. The position reports to the Development Manager. The Development Database Specialist is the “face” of fundraising financial transactions with donors and must have excellent customer service skills and passion for the mission. This is a part-time non-exempt position, with 8-16 hours expected per week. This is a hybrid position, requiring at least one day per week (flexible) onsite at our offices in Jamaica Plain. The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Requirements

1 year of work or relevant experience, including proficiency with database entry, or nonprofit experience, or fundraising environment
Proficiency with Microsoft Office required
Attention to detail and accuracy is required
Ability to work independently and take initiative
Excellent oral communication, interpersonal, and writing skills
Commitment to confidentiality in all matters related to Italian Home for Children business, development, and fundraising practices
Ability to function effectively in a small team environment
Demonstrate sensitivity and appreciation for diverse viewpoints and different communication styles in a politically and culturally diverse environment

Responsibilities

Manage data entry, especially gift entry from all sources (checks, online, Fidelity Charitable, etc.), update donor information, and coordinate timely acknowledgments
Ensure that all gift, contact, and donor background data is accurately and promptly entered into the database
Maintain and improve the overall integrity of the database – update records, merge duplicates, enter new information provided by donors, prospects, or staff
Coordinate agency in-kind gift tracking and acknowledgements
Respond to donor inquiries while conveying a professional manner along with a willingness to help; provide reliable, accurate, and timely responses to questions from internal and external stakeholders
Additional administrative duties as assigned by the Development Manager