Development Coordinator

Brandeis University•Waltham, MA

22h•$48,000 - $54,000

About The Position

Brandeis University – a distinguished private research university recognized for its academic excellence and leading-edge research – has an exciting opportunity for talented and motivated Development Coordinator. As a member of the Institutional Advancement (IA) team, the Development Coordinator is responsible for providing high-level administrative, planning and information management support to various units within the department. Position requires the ability to be detail oriented, work, multi-task, and meet all deadlines. Must possess proactive and resourceful abilities, be extremely well organized, and professionally represent the University, demonstrating exceptional customer service, communications and interpersonal skills. To apply, please submit a cover letter & resume/CV. The hiring range is $48,000 - $54,000.

Requirements

Bachelor’s degree preferred plus 1-3 years related work experience
Must demonstrate advanced skills in Microsoft Word, Excel, PowerPoint on IBM compatible systems, as well as Google Suite (Gmail, Google docs, sheets, forms, drive etc.).
Must be able to quickly master specialized programs, such as the Advancement CRM database (Salesforce/Ascend), and other fundraising software tools.
Must have mastery of office technology (computers, phones, fax, audio/video conferencing systems, etc.) to be able to work efficiently and troubleshoot when problems arise.
Superior interpersonal skills and customer service orientation with an ability to successfully interact and collaborate with varied constituencies in a professional manner, exhibiting excellent written and oral communications.
Presents a collegial, collaborative, and customer-service demeanor that positively reflects the core values and standards of the institution and demonstrates tact and diplomacy.
Ability to apply good judgment, tact and discretion when dealing with highly confidential alumni, parent, student, family, donor and prospect information and personal interactions with same.
Must be a detail-oriented, self-starter with an ability to work independently, prioritize work and organize work, and manage multiple projects and priorities to meet sometimes aggressive timelines and challenging deadlines.
Exhibits excellent written and oral communication skills that promote academic and business professionalism and convey information clearly and concisely.
Adheres to University and departmental business policies and procedures.
Excellent organizational skills with high attention to detail and follow-up.
Self-motivated with an ability to work both independently and collaboratively.

Responsibilities

Information Strategy / Data Management Manage database functions, which includes ensuring all donor information and donor-related actions and activities are entered correctly and in a timely manner.
Generates specialized reports, queries and data exports, with an ability to manipulate complex data in Excel spreadsheets, prepare mail merges, filters, pivot tables, and organizes data, etc.
Proactively identifies opportunities and develops systems to improve efficiencies and workflows; collaborates with team members to standardize templates and processes across the department.
Ability to analyze financial data and identify trends and patterns in giving, proactively generating recommendations to gift officers that ensure timely donor solicitation, next steps or other relevant donor actions.
Works as a partner with the IA colleagues to ensure effective data management workflows, and that processes and policies are followed as related to prospect management guidelines, donor records retention and maintenance, confidentiality and data security policies, etc.
Supporting Development Efforts Support project management for unit -based solicitation and marketing efforts.
Analyze results of marketing efforts Coordinate campus visits for donors, support planning of donor-hosted parlor events, and provide on-site logistics and customer service support for meetings, programs and events.
Donor Relations and Customer Services Frequently communicates via telephone and email with gift officers, donors, IA colleagues and other University personnel.
Interacts often with culturally diverse individuals of considerable social, economic and educational levels, including major and principal gift donors, trustees, faculty, visiting dignitaries, etc.
Must possess diplomacy, tact and discretion in interpersonal relationships; demonstrate strong customer service skills; and represent Brandeis and IA in a professional manner at all times.
Actively participates in coordinator meetings and employee engagement groups, supports colleagues with special projects, training and orienting new team members, supervising and training student workers, etc.
Administrative Support Responsible for high-level administrative support with a focus on professional writing, editing and information management skills.
Prepares, distributes and files correspondence and other documents.
Drafting donor proposals, acknowledgement letters, stewardship reports and gift agreements on behalf of the gift officers.