Development Administrator

Veterans Community Project • Kansas City, MO

9d

About The Position

The Development Administrator will support VCP’s national and local fundraising efforts by supporting administration of development and marketing operations , including dat abase management and analysis, policy and SOP development support , prospect research, and budget management. This role manages and provides organization-wide guidance on VCP’s CRM system for donor and volunteer engagement and ensures continuous improvement through regular data analysis. The Development Administ rator will also a dmi nister the matching gifts program, provide support as a liaison to local sites for annual fund and community engagement development functions , and ensure alignment with VCP’s financial goals and compliance standards. This team contributor will bring a passion for VCP’s mission and a strong focus on optimizing operational efficiency .

Requirements

• Passion for VCP’s Mission: A deep commitment to the mission of VCP and the veterans it serves.
• Bachelor’s degree or equivalent experience required.
• A minimum of five years of experience in nonprofit development work is essential.
• Exceptional interpersonal skills with a strong focus on relationship-building, self-awareness, and effective communication .
• Advanced knowledge of nonprofit donor CRM systems such as Raiser’s Edge, NEON, Salesforce, or Virtuous .
• Basic knowledge of budgeting and accounting principles and practices .
• Advanced technical skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) and social networking platforms.
• Ability to leverage technology for research and communication .
• Basic knowledge of budgeting and accounting princiiples and practices.
• Self-motivated with a strong drive to set, attain , and surpass goals, with minimal supervision .
• Ability to work with and train employees and volunteers to meet organizational goals .
• A strong commitment to maintaining the confidentiality of information, records, and materials .
• Provide excellent customer service to internal and external stakeholders, demonstrating flexibility and adaptability in a fast-paced environment .
• Exceptional organizational skills with attention to detail.
• Ability to manage multiple projects simultaneously, using resources effectively to achieve goals .
• Must be able to engage constructively with other members of the VCP team, contributing to the overall success of the organization.

Responsibilities

• Conduct regular data analysis, reviewing reports, utilizing automation, extracting insights, and providing recommendations to the national team as well as local sites for continuous improvement in areas such as campaign results & ROI, pipeline management and growth, and CRM system utilization.
• In partnership with the Development and Marketing teams, assist in the development, documentation, and maintenance of development and CRM-related policies, SOPs, and best practices.
• Manage and promote VCP’s matching gifts program and software to maximize contributions .
• Provide operational support and coordination for site-based annual fund and community engagement activities, ensuring alignment with national processes and timelines.
• Work closely with the Gift Processing Specialist and Finance team on gift processing , including quality assurance of gifts .
• Manage the donor database, ensuring accurate and timely data entry, maintenance, and reporting; ensure compliance with best practices in data management ; lead reporting and analysis across Development and Marketing departments and sites .
• Conduct quality assurance checks to ensure all activities, including data and gift entry, meet VCP’s standards and goals .
• Manage HQ phone coverage and provide administrative support to donors, including handling payment inquiries and ensuring timely follow-up and resolution.
• Lead the organization’s prospect and donor research using tools available, including CRM data, research software ( DonorSearch ) , and online searches , by conducting wealth screenings, background research, and donor capacity/affinity analysis.
• Maintain and update the donor database (CRM) with prospect information, notes, segmentation tags, etc.
• Generate new prospect lists, identify new leads, and help refresh portfolio pipelines across the organization .
• Support reports, dashboards, and metrics for leadership regarding prospect progress and portfolio health .

Benefits

• Employees pay $0 out-of-pocket towards health, vision and dental premiums
• VCP offers a 401k plan at a 4% match
• Employees receive 6 weeks of paid time off in addition to major holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level