Developer Relations Engineer

Sierra • New York, NY

1d • Onsite

About The Position

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
What you’ll do
Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.
Lead the creation and execution of developer training and enablement programs.
Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.
Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.
Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.

Requirements

• Passion for helping customers across small and large enterprises learn to build exceptional AI Agents.
• Degree in Computer Science or related field, or equivalent professional experience.
• 4+ years of experience in hands-on software development of highly technical products or developer relations roles.
• Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions.
• Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents.
• Strong technical skills and familiarity with modern software development — especially developer tooling, SDKs, and APIs.
• Demonstrated experience in designing and executing technical training, certification, or community initiatives.

Nice To Haves

• Previous experience developing agents using open source tools like LangGraph or interacting with MCP servers.
• Familiarity with agent platforms, developer communities, or early-stage developer product ecosystems.
• Proficiency with TypeScript, and comfort with writing code in collaboration with agents like Claude, Codex or Cursor
• Experience collaborating across product, engineering, and go-to-market teams to launch strategic initiatives.

Responsibilities

• Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.
• Lead the creation and execution of developer training and enablement programs.
• Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.
• Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.
• Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.

Benefits

• Flexible (Unlimited) Paid Time Off
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension) with Sierra match
• Parental Leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary Benefit Stipend giving people the ability to spend where it matters most
• Free alphorn lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level