Developer II - SharePoint

Inland Empire Health Plan•Rancho Cucamonga, CA

1d•Hybrid

About The Position

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! The Developer II - SharePoint is responsible for providing technical support for issues related to SharePoint and integration and escalating issues as needed. This position also monitors platform health and manages integration between SharePoint and other systems. The incumbent collaborates with development teams and internal stakeholders for enhancements and additional feature deployment. This role is responsible for creating SharePoint process documentation and managing security and compliance. Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Requirements

Five (5) years of experience developing and maintaining computer applications with two plus (2+) SharePoint Online Experience supporting end users with SharePoint functionality (document libraries, lists, permissions, workflows)
Experience with Active Directory, Exchange, and MS Teams integration with SharePoint
Experience in CI/CD pipelines (DevOps) and other Microsoft products
Bachelor's degree in Computer Science, Information Systems, or a related technical field from an accredited institution
Technical knowledge of SharePoint Online Experience supporting end users with SharePoint functionality (document libraries, lists, permissions, workflows)
Technical aspects of designing, building, and maintaining SharePoint solutions
Power Automate, Power Apps, and Office 365 integrations
The functional responsibility of understanding business needs and translating them into effective SharePoint solutions
Familiarity with Agile or DevOps methodologies
Applicable data privacy practices and laws
Strong troubleshooting, problem-solving, collaboration, and customer service skills
Effective written and verbal communication skills
Highly self-motivated and directed. Keen attention to detail
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to work independently and collaboratively in a fast-paced environment
This position requires a dedicated and technically skilled individual who takes ownership and accountability and works with little or no supervision

Nice To Haves

Experience in full cycle SharePoint online platform and implementations
Experience in integrating SharePoint online with other products and enterprise solutions
Relevant Microsoft certifications

Responsibilities

Provide L1/L2/L3 support for SharePoint users, including issue triage, troubleshooting, and resolution. Provide day-to-day support of the SharePoint Online product offering with special focus on collaboration within and across departments.
Manage and configuring SharePoint sites, libraries, lists, permissions, and workflows.
Monitor system performance and availability; escalate issues when needed.
Support integration of SharePoint with Office 365 and third-party applications. Recommend and implement new features or integrations to improve collaboration and efficiency.
Handle requests for access, content publishing, and document management.
Support SharePoint migrations, patching, and upgrades.
Maintain documentation of system configurations, troubleshooting steps, and knowledge base articles. Implement and enforce SharePoint governance policies. Ensure compliance with applicable Healthcare regulations.
Collaborate with development, infrastructure, and business teams to resolve complex issues.
Communicate effectively with technical and non-technical stakeholders regarding production issues, status updates, and solutions.
Stay up-to-date with industry trends and best practices in SharePoint related tools and technologies.
Perform any other duties as required to ensure Health Plan operations and department business needs are successful.