Developer Experience Engineer

Sentry•San Francisco, CA

12d•$150,000 - $190,000•Hybrid

About The Position

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology. With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. Sentry embraces a hybrid work model, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools. About the role The Developer Experience is growing in San Francisco! This is a hybrid-role out of our main headquarters. We’re looking for a hands-on builder with strong opinions on great developer docs. Are you someone who loves tinkering with the newest features in your favorite products? Do you enjoy taking the next random JavaScript framework for a spin and figuring out how to make them tick? Does it especially irk you when the code snippets are wrong, or the only docs for a feature are on X? Developer Experience at Sentry lives in the intersection of shipping really cool products and getting developers set up to use them. If you’re someone who is confident in partnering with Product and Engineering to test and ship the latest features, not afraid to jump in and go hands-on to solve problems for our biggest and a good eye for what good docs looks like - this is a dream role. Developer Experience at Sentry is a team of builders who are constantly looking for ways to make it easier for every developer to use Sentry. We engage with the challenges facing technical communities, to support developers, gather feedback, and help our product and engineering teams ship new capabilities. An engineer in this role should be confident to “come with an answer”, propose the product solutions, identify the content and/or execution plans and people to partner with, and go execute. In this role you will.. Manage the docs platform, with freedom to shape it how you see fit, to answer the age old question of “what does great developer documentation look like” Attend and even host events and meetups in the developer community Have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on which ones to ignore. Who’s working on something interesting, who influences the conversation, and who’s going to help drive the conversation forward - while linking all this back to the core problems that Sentry is solving Build content that gets people excited to build their software alongside Sentry Have an ear to the street. You get excited about gathering insights from users, the developer tool world, and what's currently happening in software development. Ride side by side with Engineering, Product, Design, Sales engineering, Business Ops, and nearly every function in Marketing from Comms to Product Marketing to develop the best content and great product narratives. You’ll love this job if you Are someone who loves taking new features for a spin, learning how they tick, and testing them against your own projects Are an educator, a builder, and a human router. And you know that the best way to get people excited about your product is to show, not sell, through cool concepts, useful technical tutorials, and by bringing brilliant people together Are “meh… not bad” writer who understands how to tell a useful and relevant story in 30 words as well as weave together questions to panelists for 30 minutes Get excited when you hear that your job is to do ⅓ of each: Educating through useful and timely content + building community through live and virtual gatherings + Being customer-to-product influence Listen as much as you talk. And you know how to build a community organically by lifting up and promoting others.

Requirements

5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events
You have 3+ examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course)
At least one example of your own dedicated blogs, forum or sites with a developer-focused audience and can speak to how you measured success and what promotional mechanisms you used to drive top of funnel visibility
At least one project using a common modern development language or framework
You have been an active member and contributor of technical communities, on any platform (e.g. Discord, Stack Overflow, Reddit, Twitter, TikTok)
Ability to prioritize competing opportunities and balance customer needs versus business priorities
Stellar written and verbal communication skills

Nice To Haves

A down-to-earth attitude, a good amount of humility, and dry sense of humor are a huge plus

Responsibilities

Manage the docs platform, with freedom to shape it how you see fit, to answer the age old question of “what does great developer documentation look like”
Attend and even host events and meetups in the developer community
Have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on which ones to ignore. Who’s working on something interesting, who influences the conversation, and who’s going to help drive the conversation forward - while linking all this back to the core problems that Sentry is solving
Build content that gets people excited to build their software alongside Sentry
Have an ear to the street. You get excited about gathering insights from users, the developer tool world, and what's currently happening in software development.
Ride side by side with Engineering, Product, Design, Sales engineering, Business Ops, and nearly every function in Marketing from Comms to Product Marketing to develop the best content and great product narratives.

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