Desktop Systems Specialist 2

APPLIED COMPOSITES INC•Los Alamitos, CA

About The Position

Applied Composites (AC) is seeking a Desktop Support Analyst 2 who provides a wide range of expertise in monitoring and managing user accounts for hardware, network related computer systems and peripheral devices. Identifies and addresses increasingly complex usability problems in the Information Services Delivery Function. About AC: Come and join the Applied Composites team. We are a leading provider of complex composite components, assemblies, engineering and tooling to the aerospace, defense and space system markets. Our employees are treated with respect and given the support, knowledge, and resources they need to thrive. If you are looking for a company that values and develops its employees while offering engaging work, Applied Composites may be the place for you.

Requirements

Post-secondary degree or equivalent combination of relevant education and work experience that will allow successful performance of job expectations
4 years of relevant experience
Significant technical expertise and experience in monitoring and managing user accounts for hardware, network, related computer systems and peripheral devices
Excellent analytical skills and judgment to proactively identify and solve increasingly complex problems
Strong attention to detail, good organizational skills and the ability to prioritize with changing situations
Effective interpersonal, verbal and written communication skills to drive tasks to completion
Proficient in Microsoft Office Suite and database management tools
All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Responsibilities

Performs analysis on information services delivery issues in creating and developing innovative approaches in monitoring and managing user accounts for hardware, network, related computer systems and peripheral devices
Provides statistical, qualitative information and analysis in identifying and addressing increasingly complex usability problems in the Information Services Delivery Function
Responds to and resolves computer problems quickly to ensure maximum uptime and minimum disruption to user activity
Analyzes, develops, implements and maintains business solutions for the Information Services Delivery Function
Builds, configures, installs, maintains and upgrades computer systems hardware and software
Acts as a lead in Information Services projects, performs analysis and implements multi-function office systems
Evaluates existing systems and/or user needs and makes recommendations to increase efficiency to meet business needs
Ensures user training needs are met for new or existing applications
Other responsibilities as assigned