Desktop Systems Engineer I

OppFi•Chicago, IL

13d•$85,600 - $128,400•Hybrid

About The Position

OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health. We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service. A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.5/5.0-star rating on Trustpilot. We are a 2025 Crain’s Fast 50™ company and were named on Built In's 2025 Best Places to Work in Chicago. About the job: The Desktop Engineer will be responsible for providing technical support and expertise in the deployment, management and maintenance of workstations operating systems and software. This role requires strong problem-solving skills and the ability to work independently as well in a team in a fast paced environment. The Desktop Engineer will also be involved in system upgrades, troubleshooting and ensuring seamless integration of new technology within OppFi.

Requirements

3+ years experience scripting required (Powershell preferred, Bash or Python)
3+ years experience building and managing either SCCM, Intune, NinjaRMM, Kaseya, or Jamf
3+ years experience standardizing and managing Windows and Mac systems
3+ years experience in remediation of vulnerabilities discovered on workstations
Experience with Atlassian productivity tools to provide ticket updates and team documentation
Experience managing users and computers within Active Directory and working knowledge of Group Policy Objects
Experience working in and supporting a hybrid environment
Basic network knowledge to troubleshoot device connectivity(WIFI, VLANs, etc)

Responsibilities

Design, build and manage workstation configuration management platform
Package, test and deploy applications and configurations across the enterprise
Deploy Windows and Mac OS along with 3rd party patches across the computing environment
Remediation of Vulnerabilities on workstations
Develop policies, procedures, and best practices for our Service Desk
Be part of cross-team projects with Security and Platform Engineering
Manage our office systems and operations
Partner with the design and maintenance of our hybrid work environment
Maintain an imaging solution for Windows and Mac OS deployment
Remediation of vulnerabilities on Windows and Mac workstations along with various network devices
Mentor and develop junior team members
Upgrade and maintain firmware on various network and IT related infrastructure.
Develop policies, procedures, and best practices
Be part of cross-team projects with other technology teams
Part of an on-call rotation

Benefits

OppFi offers a flexible, remote environment, 401(k) matching program, and generous paid time off.
Other benefits include medical, dental, and vision coverage, and tuition reimbursement.
Additional benefits include DoorDash DashPass, Figo pet insurance, Rocket Lawyer, and access to LinkedIn Learning.
OppFi also offers Fringe, a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter.

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