Desktop Engineer

Arthur Grand Technologies Inc • Fort Myers, FL

1d • Hybrid

About The Position

Position: Onsite Desktop Engineer
Location: Madison, WI Or Fort Mayers, FL – Hybrid (3 Days onsite weekly)
Long Term Contract
ONSITE DESKTOP ENGINEERS (5–8 YEARS EXPERIENCE)
Primary alignment with: EUC Desktops & Notebooks, Intune, Device Redeployment, White‑Glove Support, and Hypercare.
Hands‑on engineers who will execute device imaging, domain transition, profile migration, app installation, and support users during cutover and hyper‑care.

Requirements

• 5–8 years supporting Windows 10/11
• prior experience in 2–3 enterprise migration projects involving 200–700 devices
• Proficiency with Intune, Autopilot, MDT, or SCCM
• ability to image 20–40 devices/day during peak migration
• experience with Windows Autopatch
• Knowledge of packaging and installing 20–50 standard enterprise apps + specialized apps (e.g., SolidWorks)
• Support 300–700 users across two waves
• knowledgeable with MFA, Teams, Outlook profile repairs
• Ability to work directly with business teams during deployment & hypercare

Responsibilities

• execute device imaging
• domain transition
• profile migration
• app installation
• support users during cutover and hyper‑care
• configure compliance policies
• BitLocker
• app deployments
• wipe/reimage
• domain join
• perform Entra hybrid join
• reconnect OneDrive
• restore profiles
• packaging and installing standard enterprise apps + specialized apps
• resolving AD login, OneDrive sync, Outlook connectivity, printer setup issues
• work directly with business teams during deployment & hypercare
• Update device checklists, troubleshooting logs, and support documentation

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees