Desktop Support - Onsite

CC Pace Systems•Pensacola, FL

8d•Onsite

About The Position

Description: Product Receipt Confirmation: Ability to confirm receipt of products and IT assets. Proficiency in identifying IT assets for tracking purposes. Skill in closing purchase orders. IT Asset Scanning/Updating: Competence in scanning/updating IT assets upon receipt from supply/vendor. Knowledge of introducing IT equipment to the IT Asset Management system. Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders. Inventory Warehousing Services Inventory Management: Expertise in providing inventory warehousing services, both onsite and offsite. Understanding of space requirements, speed of distribution, security needs, and transport services. Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days. Skill in coordinating storage requirements for longer duration. Inventory Integrity: Capability to perform monthly and/or quarterly inventories. Ensuring the integrity of storage facilities and the Asset Management database. Advising customers on monthly inventory results and assisting with distribution plans. Providing additional inventory counts on request or in a set timely manner. Distribution Services Delivery Services: Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events. Skill in identifying cost-effective options for on-time delivery/pickup services. Discretion in selecting and funding shipping vendors. Equipment Scanning: Ability to scan equipment to the receiving entity. Ensuring traceability of data-storage equipment to confirm receipt. Disposal and Recycling Services Equipment Disposal: Assisting customers in disposing of obsolete or irreparable equipment. Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal. Disabling data-storing equipment by removing data-storing components and/or batteries. Maintaining and sharing records of disposal with the IT Asset Management Team. Onsite Shredding: Performing onsite shredding of data-storing components when possible. Maintaining records of onsite shredding services and providing them to customers. Ensuring approval of onsite shredding companies by Security. Miscellaneous Vendor Liaison: Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM). Equipment Maintenance: Maintaining logistics van, golf cart, manual, and electric pallet jacks. Materials Disposal: Managing cardboard recycling and trash disposal materials. ServiceNow Experience (or similar ticketing platform system) Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks. Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives. CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Requirements

Ability to confirm receipt of products and IT assets
Proficiency in identifying IT assets for tracking purposes
Skill in closing purchase orders
Competence in scanning/updating IT assets upon receipt from supply/vendor
Knowledge of introducing IT equipment to the IT Asset Management system
Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders
Expertise in providing inventory warehousing services, both onsite and offsite
Understanding of space requirements, speed of distribution, security needs, and transport services
Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days
Skill in coordinating storage requirements for longer duration
Capability to perform monthly and/or quarterly inventories
Ensuring the integrity of storage facilities and the Asset Management database
Advising customers on monthly inventory results and assisting with distribution plans
Providing additional inventory counts on request or in a set timely manner
Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events
Skill in identifying cost-effective options for on-time delivery/pickup services
Discretion in selecting and funding shipping vendors
Ability to scan equipment to the receiving entity
Ensuring traceability of data-storage equipment to confirm receipt
Assisting customers in disposing of obsolete or irreparable equipment
Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal
Disabling data-storing equipment by removing data-storing components and/or batteries
Maintaining and sharing records of disposal with the IT Asset Management Team
Performing onsite shredding of data-storing components when possible
Maintaining records of onsite shredding services and providing them to customers
Ensuring approval of onsite shredding companies by Security
Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM)
Maintaining logistics van, golf cart, manual, and electric pallet jacks
Managing cardboard recycling and trash disposal materials
ServiceNow Experience (or similar ticketing platform system)
Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks
Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives

Responsibilities

Confirm receipt of products and IT assets
Identify IT assets for tracking purposes
Close purchase orders
Scan/update IT assets upon receipt from supply/vendor
Introduce IT equipment to the IT Asset Management system
Identify tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders
Provide inventory warehousing services, both onsite and offsite
Manage temporary warehousing of IT assets with usage expected within 90-120 days
Coordinate storage requirements for longer duration
Perform monthly and/or quarterly inventories
Ensure the integrity of storage facilities and the Asset Management database
Advise customers on monthly inventory results and assist with distribution plans
Provide additional inventory counts on request or in a set timely manner
Provide worldwide delivery services, ranging from dock-to-dock to customized priority delivery events
Identify cost-effective options for on-time delivery/pickup services
Select and fund shipping vendors
Scan equipment to the receiving entity
Ensure traceability of data-storage equipment to confirm receipt
Assist customers in disposing of obsolete or irreparable equipment
Tailor activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal
Disable data-storing equipment by removing data-storing components and/or batteries
Maintain and share records of disposal with the IT Asset Management Team
Perform onsite shredding of data-storing components when possible
Maintain records of onsite shredding services and provide them to customers
Ensure approval of onsite shredding companies by Security
Liaise with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM)
Maintain logistics van, golf cart, manual, and electric pallet jacks
Manage cardboard recycling and trash disposal materials
Use ServiceNow (or similar ticketing platform system) to track inventory, log time, update and confirm assets as well as closing out ticketing tasks
Adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives