About The Position

We are in urgent need of a cleared (Secret) IT professional to provide hands-on support across desktop systems, Active Directory, and (some) Unix environments.

Requirements

  • IT Support – 5+ years of desktop support / systems administration experience
  • Active Directory – Support experience in an enterprise environment
  • Unix/Linux – Exposure and willingness to grow in this area
  • Clearance – Must have an active Secret Clearance
  • Soft Skills - Strong communication and customer service abilities

Responsibilities

  • Hands-on desktop support (70%) including desk-to-desk assistance, troubleshooting hardware/software issues, and user support
  • Active Directory administration (25%) such as user and group management, permissions, and GPO support
  • Unix system administration (5%); willingness to learn is expected
  • Help desk functions and ticket resolution
  • Collaboration with end users and IT teams to ensure seamless support across systems
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