Desktop Support Specialist

TEKsystems • New York, NY

13h • $25 - $30 • Onsite

About The Position

This role delivers end-user technical support and contributes to technology initiatives, balancing daily support with project work. Success requires strong ownership, problem-solving skills, and the ability to collaborate in a fast-paced environment.

Requirements

• Several years of experience in a desktop or end-user support environment
• Strong experience with Windows operating systems and applications
• Experience with device management tools
• Proficiency with Microsoft 365 services and applications
• Working knowledge of directory services (e.g., Active Directory)
• Familiarity with VoIP and video conferencing platforms

Responsibilities

• Delivers high-quality, end-user-focused technical support
• Provides onsite and remote support for Windows and macOS
• Troubleshoots and resolves hardware, software, and connectivity issues
• Supports onboarding activities such as account setup and equipment configuration
• Provides audio/visual support for meetings and presentations

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed