Desktop Support Specialist
Endries International•Brillion, WI
5d
About The Position
We’re hiring a Desktop Support Specialist to be the go-to tech support for our teams. You’ll keep employees productive by solving everyday IT issues, setting up equipment, and making technology easy to use. If you enjoy hands-on work, variety in your day, and being the person others rely on when tech goes sideways—this is a great fit.
Requirements
- 2+ years of desktop or IT support experience
- Strong Windows and hardware troubleshooting skills
- Experience with Active Directory, Exchange, Office 365, and Intune
- Comfort supporting Apple and Android mobile devices
- Basic networking knowledge (Cisco a plus)
- Excellent customer service and communication skills
- Ability to multitask, prioritize, and stay cool under pressure
Responsibilities
- Be the first point of contact for employee IT support
- Troubleshoot hardware, software, printer, and connectivity issues
- Set up laptops, desktops, monitors, mobile devices, and peripherals
- Install software, updates, and security patches
- Support Windows environments, Office 365, and Active Directory
- Manage and prioritize helpdesk tickets
- Walk users through solutions and provide friendly tech training
- Assist with IT upgrades, rollouts, and projects
- Keep systems running smoothly and documented
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
