Desktop Support Analyst Intern

Ruoff Mortgage-posted 3 days ago
Intern
Fort Wayne, IN
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Ruoff Mortgage is looking for an Desktop Support Analyst Intern for Summer 2026. Our internship program runs from Wednesday, May 20th - Friday, August 7th. This position will assist the Desktop Support team in the IT Department with various tasks for the company-wide Ruoff team.

  • Learn and discover the intricacies of Microsoft Intune and Autopilot as we spearhead a project to replace the companies’ aging laptops
  • Assist in the replacement of printers/scanners/copiers while learning the functionality of a print server
  • Help manage inventory and proper disposal of assets utilizing Active directory, security applications, and Asset management software
  • Active Directory revamp: Help us create dynamic groups that automate the way Ruoff works and provides correct access to its users
  • Maintains a professional image and standards consistent with company policies and procedures
  • Responsible for a high level of confidentiality and security while handling personal information; verbal and/or written documentation
  • Perform other tasks as requested
  • Must be working towards Bachelor’s degree in Information Technologies, Computer Science, Cyber Security, or related field.
  • Knowledge of networking protocols, PC hardware and software installation, Active Directory, M365, Entra AD administration and similar skills needed
  • Proficient with Microsoft Office products-Excel, Word, Outlook
  • Attention to detail, multi-tasking and broad communication skills are essential
  • Ideal candidates must be enrolled in an Indiana college or university, legally authorized to work in the U.S., and able to work in person at Ruoff Mortgage Corporate Headquarters in Fort Wayne, Indiana.
  • Employment is subject to background and reference checks.
  • Technical writing skills are a plus
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