Desktop Engineer (VDI)

Apex Fintech Solutions • Austin, TX

1d • Hybrid

About The Position

Apex Fintech Solutions is seeking a Desktop Engineer with expertise in Virtual Desktop Infrastructure (VDI) to support end-user computing in a large-scale financial services environment. The ideal candidate will have experience with AWS-based VDI solutions and financial trading workflows.

Requirements

• Bachelor's degree in a technical field (or equivalent work experience) required
• 3+ years of experience with desktop infrastructure
• Strong VDI implementation knowledge, including Amazon WorkSpaces and AWS End User Computing solutions
• Familiarity with financial trading platform access and performance optimization (order management systems, market data feeds, trading terminals)
• Understanding of financial protocols (FIX, market data feeds, settlement systems)
• Experience supporting regulated environments (e.g., FINRA, SEC compliance, FEDRamp, NIST, SOC)
• Financial services background a plus
• Strong critical thinking and problem solving skills
• Demonstrated ability to manage multiple priorities and deadlines
• Adaptable to changing priorities, tasks, and work schedules to meet customer service standards
• Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes
• Understanding of low-latency requirements for trading applications

Nice To Haves

• AWS certifications (Solutions Architect, SysOps Administrator)
• Experience with financial trading platforms (Bloomberg Terminal, FactSet, Refinitiv Eikon)
• Familiarity with compliance and regulatory requirements in financial services
• Experience with DLP (Data Loss Prevention) and endpoint security in regulated environments

Responsibilities

• Oversee and manage the VDI environment (Amazon WorkSpaces, AWS End User Computing)
• Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and market data systems
• Timely and accurate oversight for system updates, performance tuning, and incident management
• Manage and maintain observability and reliability solutions for 24x7 monitoring and insights to system and user health data
• Provide tools, knowledge and access to IT Service and Support teams responsible for end user experience and issue resolution
• Optimize VDI performance for latency-sensitive applications

Benefits

• We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match.
• We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits.
• At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees