Desktop Deployment Technician

Designworks Talent•Indianapolis, IN

24d

About The Position

Our client is seeking a Desktop Deployment Technician who will play a critical role in ensuring that our client's desktop and laptop environment is up-to-date, secure, and efficient.

Requirements

Bachelor's degree in Computer Science, Information Technology or a related field is preferred
Minimum of 2 years of experience with desktop deployment, hardware and software configuration, installation, and testing
Strong technical knowledge of desktop and laptop hardware and software, including Windows operating systems, Microsoft Office suite, and anti-virus software.
Strong troubleshooting and problem-solving skills.
Ability to work independently and manage multiple tasks simultaneously.
Effective communication and teamwork skills.

Nice To Haves

Knowledge of scripting and automation tools is a plus.
Experience with Ivanti imaging platform is a plus

Responsibilities

Prepare and deploy desktops and laptops for end-users, including imaging, configuration, and testing.
Install, configure, and maintain operating systems, software applications, and hardware components.
Perform upgrades and patches to operating systems, applications, and hardware as required.
Provide technical support to end-users on desktop-related issues, including troubleshooting, diagnosing, and resolving problems.
Coordinate with other IT teams to ensure that desktops and laptops are integrated into our overall network infrastructure.
Document procedures and guidelines related to desktop deployment and support.
Participate in special projects and initiatives related to desktop deployment and support as required.