Desktop Deployment Technician - IT Solutions - Indianapolis, IN
About The Position
Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values -respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Information Technology Position: Desktop Deployment Technician Location: Indianapolis, IN We are seeking a skilled and experienced Desktop Deployment Technician to join our team. The successful candidate will play a critical role in ensuring that our organization's desktop and laptop environment is up-to-date, secure, and efficient. In this role, you will work closely with other IT teams to ensure that our desktop environment is integrated into our overall network infrastructure. You will have the opportunity to work on a variety of projects, from deploying new desktops and laptops to developing and implementing automation tools to streamline our deployment processes.
Requirements
- Minimum of 2 years of experience with desktop deployment, hardware and software configuration, installation, and testing
- Strong technical knowledge of desktop and laptop hardware and software, including Windows operating systems, Microsoft Office suite, and anti-virus software.
- Ability to troubleshoot and diagnose problems with hardware and software.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
Nice To Haves
- Bachelor's degree in Computer Science, Information Technology or a related field is preferred
- Knowledge of scripting and automation tools is a plus.
- Experience with Ivanti imaging platform is a plus
Responsibilities
- Prepare and deploy desktops and laptops for end-users, including imaging, configuration, and testing.
- Install, configure, and maintain operating systems, software applications, and hardware components.
- Perform upgrades and patches to operating systems, applications, and hardware as required.
- Provide technical support to end-users on desktop-related issues, including troubleshooting, diagnosing, and resolving problems.
- Coordinate with other IT teams to ensure that desktops and laptops are integrated into our overall network infrastructure.
- Document procedures and guidelines related to desktop deployment and support.
- Participate in special projects and initiatives related to desktop deployment and support as required.
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
