Desktop Analyst 2-000761
About The Position
The Desktop Analyst 2 is a designated point of contact for many departmental customers and will provide analysis, support and maintenance of desktop computing environment, applications, hardware and related technologies utilized in these departments. The Desktop Analyst 2 will optimize IT performance, analyze and resolve issues, incidents, and problems in a timely and accurate manner; provide end-user assistance where required; and perform on-site equipment maintenance and repair services as needed. The Desktop Analyst 2 will also be involved in equipment receipt, deployment, and inventory and will receive guidance from the Department Executive 5 daily.
Responsibilities
- Analysis of desktop computing environment
- Support and maintenance of applications
- Hardware and related technologies support
- Optimize IT performance
- Analyze and resolve issues, incidents, and problems
- Provide end-user assistance
- Perform on-site equipment maintenance and repair services
- Equipment receipt, deployment, and inventory
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
