Deskside Technician Intern

Bell Techlogix • Indianapolis, IN

7d • Hybrid

About The Position

Deskside Technician Intern (Hybrid | Indianapolis, IN) Grow your career and build real technical experience in a role where you can make an immediate impact. At Bell Techlogix, we provide IT managed services and solutions that help organizations run more efficiently. From supporting end users to managing IT infrastructure, our teams keep businesses up and running every day. We are known for creating a collaborative, inclusive workplace where employees feel supported and have opportunities to grow. Bell Techlogix is a Certified Great Place to Work and recognized as a Diversity Employer, with a strong focus on development through training and hands-on experience. As a Deskside Technician Intern, you will play an important role in supporting end users and keeping their technology running smoothly. This is a hands-on opportunity to troubleshoot issues, work directly with hardware and software, and build the foundational skills needed for a career in IT support and desktop services. You will also have the opportunity to connect with executive leadership, participate in team events, attend professional development sessions, and take part in a volunteer opportunity. What You Will Gain Hands-on experience supporting real users and real systems Exposure to a professional IT environment and best practices Opportunities to build technical troubleshooting skills Experience working with a team and managing priorities Professional development sessions focused on workplace and technical skills Networking opportunities across the organization Potential for a full-time role after graduation

Requirements

• Currently pursuing a degree in Information Technology or a related field
• Basic understanding of computer hardware, operating systems, and software applications
• Familiarity with systems such as Windows or macOS
• Understanding of hardware components and peripherals
• Basic knowledge of networking concepts and protocols
• Foundational troubleshooting skills
• Must pass a background check and drug screening after an offer is made

Nice To Haves

• Experience in IT support or customer service is a plus
• Strong problem-solving and technical troubleshooting abilities
• Clear communication and strong customer service skills
• Ability to work independently and manage priorities
• Attention to detail when resolving technical issues
• Willingness to learn and adapt to new technologies

Responsibilities

• Provide technical support and troubleshoot end-user devices such as desktops, laptops, and printers
• Install, configure, and maintain hardware and software systems
• Assist with user account management and access control
• Respond to help desk tickets and resolve issues in a timely manner
• Perform hardware and software upgrades as needed
• Support day-to-day IT operations and user needs
• Take on additional responsibilities as assigned

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees