Racquet - Desk Services

DES MOINES GOLF AND COUNTRY CLUBWest Des Moines, IA
4dOnsite

About The Position

The Racquets Services team member will be the face of the Racquets Pro Shop and will interact with members and assist in their racquets needs offering a warm smile and a can-do attitude. Come join a FANTASTIC team that has a culture of inclusiveness and innovation alongside a thriving membership! While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision.

Requirements

  • Positive, encouraging, organized, highly motivated, prompt, and enthusiastic.
  • Able to deliver information clearly, concisely, and timely.
  • A customer service attitude and passionate about the sport of tennis and pickleball.
  • Available to work year-round, including nights and occasional weekends (unless regularly preferred)

Responsibilities

  • May work up to 4 or 5 part time shifts per week - some evenings and weekends required - work schedule varies and are posted well in advance.
  • Develops and enriches relationships with individual members to elevate the personal experience.
  • Keeps all areas of racquets tidy and efficient.
  • Works to become “power user” of all applicable areas of Club systems (i.e. Club Essential, Billing, Citrix, Paycom)
  • On court assistance, as needed.
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