Desk Estimator

Paul Davis Restoration of Central Ohio•Worthington, OH

31d•$50,000 - $70,000

About The Position

The Desk Estimator is responsible for preparing estimates and supplementals for reconstruction and emergency services from 3D scans and Project Director Scopes. The Desk Estimator’s primary responsibilities are to create estimates using estimating software, for reconstruction and emergency services from 3D scans and Project Director scopes. Collaborate with clients to gain estimate and invoice approval.

Requirements

Knowledge of technology (iPhone, iPad, computer)
Customer Service Skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, Symbility, MICA and additional systems as requested
Ability to create documents
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently and / or with a team
Ability to participate in an on-call schedule
Ability to work within hazardous environments safely
Maintain a level of confidentiality
Must be able to communicate and converse with customers over the phone and face to face
Must be able to stay in a stationary position up to 80% of the time
Constantly operates a computer

Nice To Haves

Experience with Xactimate and/or Symbility required
Experience with both Mitigation and Reconstruction (Repair) estimating
Estimating industry experience
Customer Service

Responsibilities

Meet all service standards set forth by the client or the company.
Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (as required). Train on these estimating tools as needed.
Utilize PDO QA for peer review
Ensure each project achieves a minimum gross profit margin as determined by company standards.
Complete estimates within 24 hours of assignment
Communicate and document any change orders and insurance supplements.