Desk Clerk
About The Position
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Desk Clerk in Belvidere, Illinois. Here at Thousand Trails Pine Country RV Campground. We are looking for a Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. WHERE ELSE CAN YOU WORK AND AT THE END OF THE DAY GO HOME SMELL ING LIKE CAMPFIRE Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Prioritize customer satisfaction, address conflicts and solve problems promptly. Help coordinate events: arrange food and beverages, collect ticket sale money, and other duties as required. Manage all activities related to monthly newsletters: gather information for articles, Maintain open communications with resort management, guests and vendors. At all times, represent the resort in a professional manner.
Requirements
- At least age 16 or older
- Meticulous attention to details.
- Excellent communications and organizational skills.
- Strong skills in the Microsoft Office Suite, knowledge of Microsoft Publisher preferred
Nice To Haves
- knowledge of Microsoft Publisher
Responsibilities
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Prioritize customer satisfaction, address conflicts and solve problems promptly.
- Help coordinate events: arrange food and beverages, collect ticket sale money, and other duties as required.
- Manage all activities related to monthly newsletters: gather information for articles
- Maintain open communications with resort management, guests and vendors.
- Represent the resort in a professional manner.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
