Desk Clerk

SPM•Fairfield, AL

37d•Onsite

About The Position

SPM, LLC, a full service national property management firm, is seeking a Desk Clerk. As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building.

Requirements

Must be a strong and effective communicator with high level written and verbal communication skills.
Must be friendly, energetic, punctual, self-motivated, organized, and detail-oriented.
Must be able to work independently and as a team member with a helpful attitude.
Excellent ability to multi-task.

Responsibilities

Provide excellent customer service and maintain open lines of communication among management, staff and residents.
Respect the privacy and confidentiality of residents, fellow staff members and visitors.
Be familiar with layout of building and apartments and with fire alarm system/emergency panel and how they work.
Monitor building and who is in building at all times by using surveillance equipment and by checking the visitor register. Report any unusual occurrences to the proper authorities and/or Community Manager.
Follow community business, emergency and safety procedures as related to residents and the building. Be able to handle emergencies and non-emergencies in a calm manner.
Answer all phone calls to the community in a professional manner.
Record necessary information in the Front Desk Log.
Sign in all packages delivered to the building per community procedures.
Observe relevant safety rules as required.

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