Desk Attendant - Day & Night Shift

PeakMade Real Estate • Austin, TX

7h

About The Position

The Desk Attendant is responsible for maintaining a secure and welcoming environment at the front desk of a dorm-style student housing community during business hours. The primary duty is to receive and manage deliveries, while also providing a consistent staff presence to deter unauthorized access and respond to basic resident inquiries or concerns as needed.

Requirements

• Strong communication and customer service skills.
• Reliable, punctual, and able to stay alert throughout the shift.
• Ability to stay calm and respond appropriately in a quiet but occasionally urgent environment.

Nice To Haves

• Previous experience in residential, security, or front desk roles preferred but not require

Responsibilities

• Monitor and manage the front desk area during midday or overnight hours.
• Receive and log package and food deliveries.
• Greet visitors and ensure they are properly signed in, following community access protocols.
• Provide assistance to residents with minor questions or concerns.
• Maintain a calm, professional presence to help promote safety and order.
• Report any suspicious activity, incidents, or maintenance issues to appropriate personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed