Design Store Sales Associate

The Museum of Modern Art•New York, NY

20h•$27•Onsite

About The Position

The Museum of Modern Art is currently accepting applications for a permanent Sales Associate in the Design Store located at 44 West 53rd Street, across from the Museum. Reporting to the Store Manager, the Sales Associate is expected to deliver a knowledgeable, thoughtful and inspiring customer service experience which plays an integral role in achieving the stores sales and metric goals. Additionally, Sales Associates are expected to uphold the MoMA standards, policies and procedures as well as proactively connect to the Museum to support a holistic visitor experience.

Requirements

High school diploma or equivalent.
Minimum one year in retail sales.
Committed to delivering a high level of customer service.
Strong verbal, organizational and communication skills.
Able to perform physical tasks as needed.
Proficiency with POS, Email, Inventory Management Systems.

Nice To Haves

Interest in design, books, art, and architecture is desirable.
Fluency in foreign language a plus.

Responsibilities

Provides G.R.E.A.T. customer service. (Greet. Relate. Engage. Affirm. Thank.)
Proactively reaches out and engages customers on a regular basis.
Maintains a professional and positive presence on the sales floor.
Performs register transactions, including sales, memberships, email capture and gift wrap.
Responds to customer inquiries and assists in making selections.
Maintains a high level of Museum and product-related knowledge.
Executes daily stock maintenance by ensuring that all merchandise and fixtures are signed, displayed, lit and clean.
Participates in physical inventory.
Opens and closes cash registers and is held accountable for any discrepancies noted by manager.
Complies with all zoning and scheduling.
Participates in all MoMA Design Store, Museum and vendor trainings.
Advises Assistant Store Manager, Operations on out of stock merchandise and inventory discrepancies.
Performs any other duties reasonably related to the functions described above.
Visits the Museum regularly.
Attends product, vendor and customer service training.
Participates in advanced education opportunities as offered.
Attends staff meetings.