Design Specialist

Electrolux Professional•Weidman, MI

16h•Hybrid

About The Position

UNLOCK YOUR POTENTIAL At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection—we’re looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow. https://www.electroluxprofessionalgroup.com/en/join-us/ DESIGN SPECIALIST RESPONSIBILITIES WHAT YOU’LL BE DOING: Communicate effectively with customers, team members, peers and managers relating to issues, progress, status and solution. Participate in cross-functional teams and team projects. Own the customer experience throughout the entire lifecycle of the relationship. Assist in the design of equipment requirements to meet customer expectations. Determine best course of action for customer requests. Receive, document, coordinate and complete the following business transactions and requests accurately: Drawings and related requests Quotes and related requests Information requests Work within the Unified Brand team to balance responsibilities and share information. Coordinate on time delivery of products and services accurately and timely as defined in established policies, procedures, and directives. Maintain relationships and favorable contacts with assigned accounts. Support Senior Design Specialist as required. Perform other duties as assigned by the Design Manager or Director of Customer Support. QUALIFICATIONS REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: AutoCAD and blueprint reading skills Basic math skills Proper telephone etiquette and customer service skills Must have the ability to multi-task and work with a sense of urgency Ability to coordinate with various levels of management within different functional areas Experience with MS Office Ability to work within a team environment Basic knowledge of UL and NSF requirements Knowledge of product fabrication process Ability to work independently with little supervision EDUCATION AND EXPERIENCE: A high school diploma or GED is required. Associates degree in a business or technical field or three years in a technical role supporting a fabrication process preferred Previous AutoCAD experience Prefer previous experience in a technical role supporting a fabrication process PHYSICAL REQUIREMENTS: Type Rarely 0 -12% Occasionally 12 – 33% Frequently 34 – 66% Regularly 67 – 100% Seeing: x Hearing: x Standing/Walking x Climbing/Stooping/Kneeling x Lifting/Pulling/Pushing x Fingering/Grasping/Feeling: x WORKING CONDITION: General office environment. OUR CULTURE IN 4 WORDS Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably. (We’re building it every day — and we’d love your help.) WHAT’S IN IT FOR YOU Trust, ownership, and the opportunity to grow • Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow • The possibility to work hybrid and build a flexible work life balance. • Be part of an industry shift that makes a difference — in how people live, cook, clean, care, and serve • Plus: country-specific perks and benefits designed to support your well-being. ABOUT US Electrolux Professional Group - meeting needs beyond tomorrow Electrolux Professional Group is the sustainability leader in our industry and one of the leading global providers of food service, beverage, and laundry equipment for professional users. Our innovative products and worldwide service network make our customers’ work-life easier, more profitable – and truly sustainable every day. Our solutions and products are sold in over 110 countries. In 2024, the Electrolux Professional Group had global sales of SEK 12.5bn and approximately 4,300 employees. Electrolux Professional’s B-shares are listed at Nasdaq Stockholm. For more information, visit https://www.electroluxprofessionalgroup.com Electrolux Professional Group - meeting needs beyond tomorrow Electrolux Professional Group is the sustainability leader in our industry and one of the leading global providers of food service, beverage, and laundry equipment for professional users. Our innovative products and worldwide service network make our customers’ work-life easier, more profitable – and truly sustainable every day. Our solutions and products are sold in over 110 countries. In 2024, the Electrolux Professional Group had global sales of SEK 12.5bn and approximately 4,300 employees. Electrolux Professional’s B-shares are listed at Nasdaq Stockholm. For more information, visit https://www.electroluxprofessionalgroup.com

Requirements

AutoCAD and blueprint reading skills
Basic math skills
Proper telephone etiquette and customer service skills
Must have the ability to multi-task and work with a sense of urgency
Ability to coordinate with various levels of management within different functional areas
Experience with MS Office
Ability to work within a team environment
Basic knowledge of UL and NSF requirements
Knowledge of product fabrication process
Ability to work independently with little supervision
A high school diploma or GED is required.

Nice To Haves

Associates degree in a business or technical field or three years in a technical role supporting a fabrication process preferred
Previous AutoCAD experience
Prefer previous experience in a technical role supporting a fabrication process

Responsibilities

Communicate effectively with customers, team members, peers and managers relating to issues, progress, status and solution.
Participate in cross-functional teams and team projects.
Own the customer experience throughout the entire lifecycle of the relationship.
Assist in the design of equipment requirements to meet customer expectations.
Determine best course of action for customer requests.
Receive, document, coordinate and complete the following business transactions and requests accurately:
Drawings and related requests
Quotes and related requests
Information requests
Work within the Unified Brand team to balance responsibilities and share information.
Coordinate on time delivery of products and services accurately and timely as defined in established policies, procedures, and directives.
Maintain relationships and favorable contacts with assigned accounts.
Support Senior Design Specialist as required.
Perform other duties as assigned by the Design Manager or Director of Customer Support.

Benefits

Trust, ownership, and the opportunity to grow
Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow
The possibility to work hybrid and build a flexible work life balance.
Be part of an industry shift that makes a difference — in how people live, cook, clean, care, and serve
Plus: country-specific perks and benefits designed to support your well-being.

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