Design Specialist

Brown Haven Homes•Seneca, SC

7h•Onsite

About The Position

At Brown Haven, we take pride in being recognized as one of the highest-rated quality home builders in the United States by the National Housing Quality Association. We believe our greatest strength is our people — and that how our customers feel throughout their journey defines our success. Our vision is bold: to build 1,000+ homes per year and to be known as the premier custom home builder in America. To achieve it, we’re investing in leadership that inspires loyalty, builds relationships, and creates Raving Fans. The Design Specialist role is for those who excel at turning visions into reality. It’s for the creative and organized professionals who thrive on guiding clients through the exciting journey of customizing their dream home. You’re not just managing selections – you’re building the relationships, creating memorable experiences, and ensuring every detail reflects the client’s unique lifestyle. If you’re driven by helping others, bring enthusiasm and expertise to every interaction, and have a passion for turning ideas into action, we want to meet you!

Requirements

3+ years of experience guiding buyers through design selections within the homebuilding industry. You know how to guide clients confidently, curate cohesive selections, and represent a premium brand with polish and credibility.
Client-First Mindset. You create memorable, stress-free design experiences that turn buyers into Raving Fans.
Detail Driven. You thrive on organization, documentation, and managing multiple client touch points without letting anything slip.
Tech-Savvy & Adaptable. You learn systems quickly and stay agile in a fast-paced environment.
Positive & Professional. You bring calm confidence, clear communication, and energy that elevates every appointment.
Team-Oriented. You collaborate seamlessly with Sales and Construction to ensure a smooth path from design to build.

Responsibilities

Lead the Design Process – Guide buyers through selections in our Design Studio and ensure all decisions are finalized at least 45 days before groundbreaking.
Own the Client Relationship – Communicate proactively, set clear expectations, and deliver a seamless design experience from start to finish.
Execute with Precision – Keep selections, pricing, and updates organized and accurate to ensure smooth handoffs to construction.
Build Excitement Early – Bring energy and expertise to every appointment, creating momentum and raving fans before construction begins.