DESIGN QUALITY ASSURANCE SPECIALIST

MAGGIE SOTTERO DESIGNS L L C•West Valley City, UT

4d•Onsite

About The Position

We are seeking a detail driven Design Quality Assurance Specialist to oversee the return, inspection, and evaluation process for bridal gowns. This role blends customer communication with hands-on gown handling and highly skilled design and construction assessment. Candidates with backgrounds in apparel design, bridal construction, tailoring, or technical garment work will thrive in this position. Your expertise in gown structure, fabric behavior, and design details will be essential in determining gown condition, identifying quality issues, and supporting our design and production teams with accurate, reliable feedback.

Requirements

Background in fashion design, garment construction, technical design, alterations, or tailoring
Strong computer literacy and precise data-entry skills
Excellent written and verbal communication
Exceptional attention to detail and ability to evaluate garment quality objectively
Ability to lift and move boxes containing gowns
Reliable, punctual, and able to work independently with minimal supervision

Responsibilities

Serve as a knowledgeable point of contact for bridal boutiques regarding returns, documentation, and shipping coordination
Receive, open, and process returned bridal gown shipments
Conduct detailed technical inspections of gowns, evaluating construction quality, alterations, structural integrity, fabric condition, and any signs of wear or damage
Document findings clearly and accurately in our internal systems
Maintain organized records and inventory of returned garments
Collaborate closely with internal design, QA, and production teams when gown issues or construction concerns arise
Manage multiple active returns simultaneously, maintaining thorough, consistent documentation and ensuring timely resolution