Design Program Manager, Platform

FIGMA-posted 3 months ago

Full-time • Mid Level

San Francisco, CA

1,001-5,000 employees

Professional, Scientific, and Technical Services

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As Figma's product offering and team grows, we are scaling our operations practice to better support designers in delivering complex, cross-team initiatives. This new Design Program Manager (DPM) will be embedded alongside our core design tools product area, partnering closely with design leadership, designers, and XFN stakeholders to coordinate systems and platform initiatives across our full product ecosystem. This is a high-agency, high-trust role for someone who thrives in ambiguity, builds clarity for others, and creates scalable systems to empower designers to focus on craft. You'll join a small but mighty DesignOps team at a pivotal moment, helping shape the playbook for how DPMs operate at Figma. This is a full time role that can be held from one of our US hubs or remotely in the United States.

Ensure cross-product design patterns have clear rhythms in place for collaboration, review, tracking, and leadership approval.
Design, pilot, and scale high-leverage frameworks and rituals to facilitate effective cross-team collaboration for designers.
Facilitate design sprints, critiques, and reviews to ensure product teams are working in lockstep and prioritizing the right feedback from executives.
Manage program risks, communicate progress and dependencies, and provide updates to executives and business partners.
Partner with the Director of Design overseeing our core experience for Figma design tools, to align our company vision and priorities to the tactical ground-level work of designers.
Partner with the DesignOps manager to scale programs across the org and help with team DesignOps initiatives as needed.
Define our playbook for how DPMs operate alongside TPMs and other cross-functional partners.

5+ years of design program management experience, specifically focused on supporting cross-product and multi-team delivery efforts.
Hands-on experience with the Figma product ecosystem and design systems.
Experience and passion for experimenting with modern tooling (AI orchestration, API usage, workflow automation tooling) to streamline and simplify design & XFN workflows.
A deep understanding of how designers work, how to advocate for their needs, and a clear design point-of-view.
A successful track record of crafting impactful design programs and delivering business-critical design work, at scale.
The ability to drive focus and clarity in uncertain situations or without complete information.

Deep technical understanding of how design systems are built and scaled.
Worked in a startup environment where the leadership team is highly involved in all stages of the product and design process.
Experience as a designer or design engineer, and expertise in using Figma's product offering.
Exceptional visual communication skills and an understanding of design craft.
A history of influencing senior leaders and executives.

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