Design Operations Intern

Udemy • San Francisco, CA

3d • Hybrid

About The Position

The Product Design and Research team at Udemy creates exceptional learning experiences for over 70 million learners and 16,000 organizations worldwide. As a Design Operations Intern, you'll work directly with our Senior Design Operations Manager (currently a team of one) to help improve the systems, tools, and processes that enable our 40+ globally distributed product design and research team (spanning seven time zones) to collaborate effectively and do their best work. You'll contribute to operational excellence while helping foster culture, connection, and community across the team.

Requirements

• Background or experience in product design, operations, business, communications, or related fields
• Interest in design operations, user experience, project and program management
• Familiarity with collaborative tools like Figma, Jira, Confluence, Miro, Google Suite, or similar platforms
• Strong organizational and communication skills with attention to detail
• Excellent verbal and written communication skills in English
• Ability to work across time zones and collaborate with diverse stakeholders
• Strong prioritization skills and ability to meet changing needs with curiosity and adaptability in a dynamic, fast-moving environment
• Problem-solving mindset with eagerness to learn
• Passion for creating inclusive team experiences and fostering connection

Responsibilities

• Support design programs, team rituals, and cross-timezone collaboration
• Help manage design tools and workflows that empower designers and researchers
• Develop documentation, templates, and systems that improve team efficiency
• Assist with planning team events and culture initiatives that bring people together
• Collaborate with designers, researchers, product managers, and engineers

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed