Design Operations Intern

Udemy•San Francisco, CA

4d•$52 - $52•Hybrid

About The Position

The Product Design and Research team at Udemy creates exceptional learning experiences for over 70 million learners and 16,000 organizations worldwide. As a Design Operations Intern, you'll work directly with our Senior Design Operations Manager (currently a team of one) to help improve the systems, tools, and processes that enable our 40+ globally distributed product design and research team (spanning seven time zones) to collaborate effectively and do their best work. You'll contribute to operational excellence while helping foster culture, connection, and community across the team.

Requirements

Excellent verbal and written communication skills in English
Ability to work across time zones and collaborate with diverse stakeholders
Strong prioritization skills and ability to meet changing needs with curiosity and adaptability in a dynamic, fast-moving environment
Problem-solving mindset with eagerness to learn
Passion for creating inclusive team experiences and fostering connection
Background or experience in product design, operations, business, communications, or related fields
Interest in design operations, user experience, project and program management
Familiarity with collaborative tools like Figma, Jira, Confluence, Miro, Google Suite, or similar platforms
Strong organizational and communication skills with attention to detail

Responsibilities

Support design programs, team rituals, and cross-timezone collaboration
Help manage design tools and workflows that empower designers and researchers
Develop documentation, templates, and systems that improve team efficiency
Assist with planning team events and culture initiatives that bring people together
Collaborate with designers, researchers, product managers, and engineers

Benefits

You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.
You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?