Design Operations Coordinator

Verkada•San Mateo, CA

9h•Onsite

About The Position

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees. You are a proactive, highly organized Design Ops Coordinator who thrives in fast-paced environments. Reporting directly to the VP of Design, you act as a strategic partner to help the Product Design Department operate at its best. You are a master of complex scheduling, a calm presence under pressure, and a partner who takes pride in bringing order to complexity and anticipating needs before they are voiced.

Requirements

4–7 years of experience, supporting executive-level stakeholders in a fast-growing tech or corporate environment.
Mastery of Google Workspace (G-Suite) and complex, multi-time-zone scheduling.
Adaptive Work Style: Ability to quickly learn and navigate the unique workflows and cadences of a creative department.
Operational Rigor: Strong note-taking skills, project tracking, and high-quality follow-through.
Hospitality Mindset: Professionalism and confidence in customer-facing and candidate-facing interactions.
Bachelor’s degree preferred.
Must work on-site at our San Mateo, CA headquarters.
Ability to travel 10–15% as needed
Must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time

Responsibilities

Serve as the primary administrative partner to the VP of Design, while coordinating priorities for leaders across Industrial Design, UX, and Research.
Manage complex calendars and schedule high-priority design critiques, executive reviews, and cross-functional syncs across multiple time zones.
Own the logistics for customer research and usability studies, including participant tracking, confirmations, and day-of execution.
Assist in organizing high-stakes presentation decks for executive reviews; capture structured notes and track action items to maintain team momentum.
Oversee the general organization and administrative needs of the product design organization; plan team All Hands, workshops, and celebrations.
Travel 10–15% to support off-site research sessions, field visits, and team events.

Benefits

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Wellness/fitness benefits
Healthy lunches provided daily
Commuter benefits