Design Lead - Agentforce

Salesforce•Indianapolis, IN

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together, emphasizing ambition, action, tech, trust, and innovation. The company is seeking Trailblazers passionate about bettering business and the world through AI, driving innovation, and upholding Salesforce's core values. Agentforce is highlighted as the future of AI. This role is within Salesforce's creative group, where creatives combine high-level creativity, craftsmanship, strategic smarts, and business IQ to develop engaging concepts. They collaborate in a multifaceted work environment to create remarkable work that inspires customers, attracts prospects, and delivers results. The ideal candidate possesses excellent design skills, extensive digital experience, and impressive conceptual abilities. They are fearless in exploring new directions and techniques, stay current with industry trends and best practices, and are often consulted by other designers for their input. The role involves conceptualizing and designing a wide range of creative assets, from large campaign ideas and event experiences to cohesive design themes for email campaigns, t-shirts, social campaigns, webpages, and presentations. Additionally, the Design Lead will create immersive experiences for world-class events like Dreamforce.

Requirements

5+ years of advertising agency or design shop experience or with strong command of integrated marketing/advertising campaigns which includes digital (web, UI/UX, interactive, video) in addition to traditional advertising or design projects (print, OOH, events)
A compelling portfolio of original work that’s both conceptual and results-driven
Exceptional written and oral communication skills
Strong attention to detail and eagerness to push the boundaries
Expert knowledge of the Adobe Creative Suite
Expert knowledge of Figma
Proficiency in AI tools such as: Gemini, Veo 3, Runway ML, Nano Banana, Claude Code
Proficiency in Video editing and After Effects
Expert knowledge in Keynote/PowerPoint/Google slides
A Bachelor’s degree or equivalent experience

Responsibilities

Concept everything from big campaign ideas and event experiences to cohesive design themes for email campaigns and what should go on a t-shirt
Design creative campaigns, email materials, social campaigns, webpages, presentations and anything else our internal client or creative team at large needs
Create immersive experiences for our world-class events, including Dreamforce
Create and inspire work that meets strategic marketing objectives and clear point of view that aligns to the Salesforce brand
Promote collaboration between the client and the creative department
Develop, produce, and lead well-thought-out presentations that tell the story of the design solution
Constantly push the envelope by promoting progressive thinking and innovation
Lead and coach junior creative staff through critique of their work to maintain quality and consistency
Understand the business and industry of our internal clients and external customers
Work with external vendors/freelancers to provide clear creative direction and timely/helpful feedback to improve creative processes
Prioritize work and resources across engagements based on short and long-term needs