Design Director - MetaMask (Transactions)

Consensys•New York City, NY

19d•Remote

About The Position

Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see. Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on. Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. About MetaMask We’re building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and individuals flourish. To accomplish that, we’re working hard to make web3 accessible for everyone around the world. MetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world. Originally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform , an aggregator of decentralized cryptocurrency exchanges , and a decentralized identity manager. About the Transactions Team MetaMask’s Transactions team helps millions of people discover, try, and safely use web3. We create experiences that make the wallet easier to access, understand, and return to through better onboarding, smarter activation flows, and core wallet features. Our mission is to make Web3 exploration simple, safe, and rewarding while maintaining the trust that defines MetaMask. We design across Extension and Mobile, partnering closely with product, engineering, marketing, and user research. We move fast, experiment often, and stay grounded in craft. Every decision is informed by real users, rapid learning, and a shared drive to build the best wallet experience in Web3. What you’ll do As a Design Director at MetaMask, you will oversee the entire product area within the Transactions team. You’ll be responsible for creating scalable systems for feedback, coaching, and recognition, enabling senior ICs to lead autonomously and with influence. Your leadership will drive programs that enhance both people development and craft excellence across a large and evolving team.You’ll explore problems from multiple angles, bring clarity to ambiguous challenges, and deliver designs that balance growth goals with usability and trust. Whether it’s optimizing the transaction experience, crafting new activation surfaces, or identifying patterns across journeys, your work will directly impact how millions of people experience MetaMask for the first time—and keep coming back. You’ll also help elevate design quality across the team by giving thoughtful feedback, partnering closely with engineers, and mentoring other designers. You’ll be a key voice in shaping the design culture and process on a high-impact, fast-moving team.

Requirements

Deep experience (10+ years) as a design leader and shipping digital products at scale, with a portfolio demonstrating impact across multiple teams and business areas
Design and launch scalable programs that accelerate skill growth and elevate design craft, evolving them as the team and product develop.
Co-create multi-quarter team roadmaps and lead strategic staffing decisions with cross-functional partners.
Ensure clarity of goals and seamless collaboration among team members and stakeholders, resolving ambiguity and facilitating decision-making.
Ability to lead projects from zero to one as well as iterate on mature surfaces
Strength in systems thinking, interaction design, and content-aware UX
A collaborative spirit and experience partnering across engineering, product, marketing, research, and content
Experience mentoring or leveling up other designers on your team
Familiarity with Figma, design systems, and remote design workflows

Responsibilities

Oversee the entire product area within the Transactions team.
Creating scalable systems for feedback, coaching, and recognition, enabling senior ICs to lead autonomously and with influence.
Your leadership will drive programs that enhance both people development and craft excellence across a large and evolving team.
Explore problems from multiple angles, bring clarity to ambiguous challenges, and deliver designs that balance growth goals with usability and trust.
Optimizing the transaction experience, crafting new activation surfaces, or identifying patterns across journeys, your work will directly impact how millions of people experience MetaMask for the first time—and keep coming back.
Help elevate design quality across the team by giving thoughtful feedback, partnering closely with engineers, and mentoring other designers.
Be a key voice in shaping the design culture and process on a high-impact, fast-moving team.

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