Design Associate

Floor Coverings International•Littleton, CO

2d•$60,000 - $80,000•Onsite

About The Position

The Design Associate supports customers through the in‑home flooring consultation process. This role combines design guidance, customer service, accurate measurements, and sales follow‑through. The ideal candidate is friendly, organized, detail‑oriented, and excited to help clients transform their homes. Floor Coverings International – West Central Denver provides a high‑touch, in-home experience to help customers choose and install beautiful new flooring. We are a customer-first, family-first company focused on quality, communication, and long-term relationships. Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

Requirements

Strong customer service and communication skills.
Interest in interior design, home improvement, or sales (experience preferred but not required).
Ability to learn flooring products, installation basics, and measurement software.
Valid driver’s license.
Professional appearance and positive attitude.
Self‑motivated, organized, and coachable.

Responsibilities

Conduct in‑home consultations using our mobile showroom.
Provide design advice based on customer preferences, lighting, layout, lifestyle, and budget.
Accurately measure flooring areas using provided tools and software (training provided).
Communicate project details between customers, installers, and office staff.
Maintain outstanding customer experience from consultation to final walkthrough.
Follow up with leads, customers, and referral partners.
Attend weekly team meetings and represent the brand professionally.