Dermatology Medical Receptionist - Wilmington, NC (WLM)

QualDerm Partners•Wilmington, NC

22h•Onsite

About The Position

QualDerm Partners is seeking a dedicated and personable Dermatology Medical Receptionist to join our team in Wilmington, NC (WLM). We are a renowned provider of dermatological services, and our mission is to deliver exceptional care to our patients in a friendly and efficient environment. As the Dermatology Medical Receptionist, you will be the initial point of interaction for our patients, helping to ensure that their experience is smooth and welcoming. If you have a passion for patient care and thrive in a dynamic healthcare setting, we would love to hear from you.

Requirements

High school diploma or equivalent; medical office administration certification is a plus.
Experience in a medical receptionist or front office role preferred, particularly in dermatology or healthcare settings.
Outstanding communication skills and the ability to interact professionally with patients.
Strong multitasking ability in a fast-paced environment with attention to detail.
Familiarity with medical terminology and understanding of insurance processes is advantageous.
Proficiency in electronic health record (EHR) systems and general office software.
Exceptional organizational skills and a patient-centered attitude to create a welcoming atmosphere.

Responsibilities

Greet and check in patients with a warm and friendly demeanor.
Manage phone calls and respond to patient questions regarding appointments and services.
Schedule patient appointments and coordinate follow-up visits with precision.
Collect and validate patient information, including insurance coverage and contact details.
Maintain a neat and organized reception area to enhance patient comfort.
Perform administrative tasks such as filing, data entry, and ensuring patient records are accurate and up to date.
Assist in collaboration with clinical staff to streamline patient flow and improve overall office efficiency.

Benefits

Competitive Pay – Attractive compensation to reward your hard work
Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
Exclusive Employee Discounts – Save on products and services with special discounts just for you
Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team