Deputy Program Director

The Jewish Board • Brooklyn, NY

22h

About The Position

Reporting to the Executive Program Director of the Mishkon IDD Division, the Deputy Director is an essential leader and the primary manager of the existing 10 Mishkon IRAs located in Brooklyn, as well as 2-3 new IRAs that will be opened in the future. The Deputy Director is responsible for the overall coordination, administration, management, development and leadership of quality residential services and business operations and fiscal performance. They ensure the health and safety of individuals, ensure that services are individualized and person-centered, and help individuals integrate into the community. The Deputy Director is a day-to-day presence in the homes, supporting a multi-disciplinary team and developing staff in all roles. The Deputy Director has on-call responsibility for the facility and functions as part of the leadership team of the Mishkon IDD Division, providing coverage in other areas on an as needed basis. They participate in helping the agency identify and execute on strategic goals and priorities, including standing up new IRAs.

Requirements

• Strong leadership and management skills, with the ability to inspire and motivate a diverse team.
• Excellent communication and interpersonal skills to effectively interact with residents, families, staff, colleagues and external stakeholders.
• Analytical and problem-solving skills to address complex issues and improve facility operations.
• Commitment to providing high-quality and safe care and services.
• Solution-focused and exhibits enthusiasm and creativity when presented with challenges.
• Commitment to the IDD population and their families.
• Master’s degree in a relevant field required, or advanced certification in healthcare management or administration.
• Significant experience in a leadership role withing an IDD or healthcare or long-term care setting preferably in an IRA, ICF or similar facility.
• Significant experience in program operations and management with proven budgetary and fiscal responsibility.
• Proven track record of managing and developing multi-disciplinary staff.
• Experience with regulatory compliance and qualify assurance.
• Strong written and verbal communication skills.
• Track record of leadership and the ability to work effectively with all levels of the staff and management.
• Proven analytical skills and business acumen.
• Able to analyze complex situations, develop conclusions and execute strategies interventions at a high level.
• Solid skills using Excel, PowerPoint, Word, and Outlook.
• Familiarity with electronic health records.
• The candidate should be able to read documents for analytical purposes such as computer information software, computer graphic design programs, business analytical dashboards, etc.
• Limited applications of manual dexterity and hand-eye coordination.
• Thie position requires the ability to visit multiple homes daily. It involves walking within residential programs, including navigating stairs and interacting with residents.
• Requires movement to respond to crisis or emergencies, which includes walking, sitting, standing, and bending as necessary, and sometimes quickly, to provide care and intervene effectively in various settings.
• Regularly required o sit for part of the day.
• The lighting and noise levels are consistent with those typically found in a healthcare of long-term care environment.
• Must be able to lift to 20 lbs.

Responsibilities

• Direct supervision of IRA Residential Director and ICF Clinical Director/Assistant Director.
• Provides vision and execution to develop and provide IRA services that meet the changing needs of individuals, recognizing the necessity of integrating clinical standards into service design and delivery and working to match individuals to the appropriate level of care based on their needs.
• Integrates business, operational, clinical and programmatic standards into program design and service delivery, collaborating closely with nursing and other leaders.
• Prioritizes health and safety of individuals and develops programs and services that meet the needs of residents.
• Ensures that clinical and operational standards of care and best practices are identified, implemented and sustained to achieve defined, meaningful outcomes. Ensures that the program is operating within OPWDD and COA regulations and standards. Keep the program audit-ready and in good standing with regulatory bodies.
• Develops, maintains and utilizes standard work and business control to achieve compliance and deliver reliable, qualify services.
• Oversees the recruitment, hiring, onboarding and development of staff.
• Facilitates regular, consistent communication with staff, including facilitating team and house meetings.
• Takes the lead in operating as a strong steward of agency resources as evidenced by program meeting productivity and utilization goals and delivering financial results in line with budget.
• Ensures appropriate training and supervision is provided to all staff to support goals, continuous clinical quality improvement, and to achieve regulatory compliance.
• Ensures relationships with partners and community representatives/groups are established, developed and maintained.
• Engages families and legal advocates.
• Ensures compliance with internal and external policies, procedures, and regulations.
• Takes the lead in utilizing data to inform planning, service delivery and overall management.
• Cultivates and maintains relationships with State and regulatory bodies, as well as with Jewish Board programs/department and community organizations, partners and coalitions.
• Ensures the facility is equipped to handle emergencies and crisis. Develops and implements emergency preparedness plans.
• Ensure that individuals are treated with dignity and respect and that the individual’s rights are maintained.
• Follows all requirements to maintain the Mishkon IRA homes as an Orthodox residences and workplaces.
• Collaborates with agency programs and departments to achieve operational efficiencies and gains while maintaining service quality.
• Together with the Executive Director functions as a principal representative of the agency to the community, government, coalitions, trade associations and funders in conjunction with other senior leadership of the agency.
• Other duties as assigned by the Executive Program Director.

Benefits

• Generous vacation time, in addition to paid agency holidays and sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 27/7 Accessible Employee Assistance Program
• Life and disability insurance
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

What This Job Offers

• Job Type: Full-time
• Career Level: Manager