Deputy Director

City of New York•New York City, NY

About The Position

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. The New York City Department of Youth and Community Development (DYCD) supports youth and community services through contracts with a broad network of Community-Based Organizations (CBO) throughout New York City. Our central task is administering available city, state, and federal funds to a wide range of innovative, practical, and quality programs that positively impact youth and communities. DYCD is seeking a Deputy Director to help monitor, oversee, and lead programs in the Literacy, Discretionary and Immigrant Services portfolios. The goal of the DYCD Adult Literacy Program is to help New Yorkers attain the reading, writing, and communication skills they want and need to gain employment and/or pursue further education. While programs in the Immigrant Services portfolio provide services to immigrants so they can meet the challenges associated with establishing themselves in their new homes. DYCD is seeking a Deputy Director with a strong background in managing adult basic education and high school equivalency programs. The Deputy Director is expected to work with the entire Literacy and Immigrant Services team to monitor and analyze the longitudinal performance of CBOs and appraise senior management concerning performance issues and recommendations to improve it. Under the supervision of the Director, with wide latitude for independent action and decision-making, the Deputy Director will perform the following duties:

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Responsibilities

Provide direct supervision to assigned program managers involved in contract management, development, and monitoring of Literacy and Immigrant Services contracts, and ensure that staff provides effective oversight.
Review site visit reports prepared by program managers using the Agency’s evaluation monitoring tool and ensure they and all contract monitoring instruments are completed promptly and efficiently.
Ensure that Strategic Action and/or Corrective Action Plans are completed and submitted in a timely manner.
Provide technical assistance to underperforming contractors and assist CBOs generally to identify resources, strengthen linkages and referrals, and refine practices.
Provide technical support for staff and CBOs and coordinate training with internal and external technical assistance providers.
Accompany program managers at on-site programmatic visits during program hours (including weekends and evenings).
Monitor each CBO’s program design, work scope, and other documentation and procedures to ensure they align with the stated programmatic goals and objectives per the Request for Proposal and contract.
Monitor and analyze the longitudinal performance of contractors and programs and provide periodic reports.
Become proficient and provide training as needed to CBOs on DYCD’s web-based program management systems and DYCD’s protocols (e.g., case management standards, participant tracking database).
Provide regular updates to supervisory staff concerning poor-performing programs and recommendations to improve program performance.
Prepare reports and carry out special assignments, tasks, and projects as assigned by the Director, Senior Director, and Associate Commissioner.
Coordinate Unit events, special projects, and inter-agency meetings with external stakeholders.
Supervise preparing and facilitating routine provider meetings for each program area.
Assist with developing new program areas and Request for Proposals.
Maintain Unit policy manuals, rubrics for outcome indicators, and related documentation, updating as needed on an annual basis.
Serve as a contact point for borough-based issues on behalf of the Community Development programs and the agency; help address borough and geographical issues and resources needed on behalf of Community Development for Internal and external stakeholders.
Review budgets, programmatic and contract documents for final approval. Provide technical expertise for contract negotiations and development.
Coordinate with ACCO, Fiscal, Legal, and other DYCD departments to manage the flow of contract development.
Coordinate with ACCO, Fiscal, Legal, and other DYCD departments to track and monitor contract actions.
Represent DYCD at public meetings, conferences, symposia, and other forums. Serve as a contact point for borough-based issues on behalf of the Community Development programs and the agency; help address borough and geographical issues and resources needed on behalf of Community Development for Internal and external stakeholders.
Prepare staff evaluations.
Other duties as assigned.