Deputy Director, Student Union, Event and Conference Services

Northeastern Illinois University•Chicago, IL

1d•Onsite

About The Position

The Deputy Director serves as a senior leadership role in the Student Union, Events and Conference Services (SUECS) department and directly oversees the daily operations of the Student Union, Performing Arts Center, and events services functions across all campuses. This role is responsible for formulating policies and goals for events services and union programming, and directing the effective and efficient operations of the department. The Deputy Director also manages all main campus event space rentals, including budget preparation, evaluation, and future planning for annual event operations and revenue generation. This position acts as the departmental liaison with event partners, the NEIU Police Department, and University Technology Services, and serves for the Executive Director of Student Union and Campus Recreation in their absence. The Deputy Director leads the coordination of support services such as Production Technical Services, Catering, Facilities Management, University Police, and parking for events and special campus functions. They work closely with the Executive Director on departmental development, policy and procedure creation, new programming, facility improvements, and strategic planning.

Requirements

Eleven (11) years of progressively responsible management work experience in a private or governmental organization
Eight (8) years in the area of designated specialization required by the position
Three (3) years supervising the work of a professional staff or process within the designated specialization
Bachelor’s degree may be substituted for the above three (3) years non-specialized experience requirement
Master’s degree may be substituted for one (1) year specialized work experience
This position requires a background check

Responsibilities

Serves as a senior leadership role in the Student Union, Events and Conference Services (SUECS) department
Directly oversees the daily operations of the Student Union, Performing Arts Center, and events services functions across all campuses
Formulates policies and goals for events services and union programming
Directs the effective and efficient operations of the department
Directs all main campus event space rentals
Oversees preparation, evaluation, and future planning for annual event operations budgets and revenue generation
Serves as the departmental liaison with event partners, the NEIU Police Department and University Technology Services
Acts for the Executive Director of Student Union and Campus Recreation in their absence
Directs the day-to-day administration of the Student Union, Events & Conference Services (SUECS) department
Coordinates meetings, events and conferences utilizing Northeastern Illinois University facilities
Leads the coordination of support services including Production Technical Services, Catering, Facilities Management, University Police, and parking for events and special campus functions
Works closely with the Executive Director to lead the overall development and continued improvement of the department to best serve university needs and goals
Assists with the development of departmental policies and procedures, implementation of new programming and functionalities, capital/facility improvements and strategic planning
Directs all aspects of the private rental program, renting University facilities to non-University entities
Oversees the relationships with external clients and vendors
Assists with the creation, review, and execution of outside rental contracts (Facilities Use Agreements)
Manages revenue budgets and payment processing
Manages long-term planning and effective event management to ensure the revenue goals are met
Assists with marketing and promoting the private rental program
Provides direct supervision, professional direction, and evaluation to full-time and student staff (Manager of Special Events and Conferences, Special Events Facilitator, Space Administrator II, and Office Administrator)
Assists with providing oversight of Student Union operations: including daily operating functions, food service relations, kitchen equipment management, emergency procedures, and facility improvement project management
Serve as event lead and liaison to university leadership for high-level university events including Board of Trustees and Alumni Board Meetings, and other major university events as needed
As assigned, directs budget preparation and expenditures of departmental appropriations and recommends future funding requirements as a result of new or modified program requirements
Independently evaluates the financial position of the departmental operations
Oversee departmental communications, public relations and marketing planning
Interprets and promotes departmental objectives and improvements to campus partners
Serves as Co-Chair of the Northeastern Illinois University Commencement ceremonies
Serves as department representative in the absence of the Executive Director
Attends meetings as necessary and serves as senior departmental functional administrator when the Executive Director is not present
Shall serve on university committees and participate in other University projects as needed
Performs related duties as assigned