Deputy Director, Staffing Management

City of New YorkNew York City, NY
1d$110,000 - $115,000

About The Position

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. The Office of Human Resources holds a broad spectrum of responsibilities that contribute directly to ACS' vision of offering comprehensive, quality services that empower children and families to thrive. ACS' Office of Human Resources' primary functions include developing and implementing the agency's human resources policies and procedures, recruiting, and hiring qualified candidates for open positions, providing onboarding and training to new employees, managing employee performance and compensation, and ensuring compliance with all applicable employment, civil service, and labor laws. In addition to our primary functions, the Office of Human Resources provides a variety of other services to employees, such as career development, employee benefits, and wellness programs. The Office of Human Resources also works in partnership with divisions to provide initiatives and services that nurture and develop an environment of employee empowerment, advocacy, and involvement in the organization while attracting and cultivating a diverse dynamic workforce. The Staffing Management Unit (SMU) falls under the umbrella of Recruitment and Retention. This unit is responsible for the implementation and processing of all Personnel Action Requests (PARs) within the agency and is the first line of contact in the recruitment life cycle.

Requirements

  • THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE ADMINISTRATIVE STAFF ANALYST TITLE AND OTHER ADMINISTRATIVE TITLES.
  • 1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
  • 2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Responsibilities

  • Supervise a team of Staffing Specialists
  • Ensure job descriptions are clear, up to date, and compliant with all local, state and federal regulations
  • Assist with the management of Personnel Action Requests (PAR), which includes but is not limited to internal and external hiring, promotions, salary adjustments, title changes and civil service appointments
  • Ensure all personnel action requests are vetted and properly processed within prescribed timeframes
  • Manage the unit’s recruitment tracker/database
  • Provide professional recruitment expertise and support in the design, development, and management of the agency's recruitment process.
  • Develop, monitor, and update best practice guides and professional development material for hiring managers and agency staff members
  • Evaluate and examine highly sensitive and confidential documents
  • Provide strategic and operational human resources advisement and support
  • Provide support/orientation and training on ACS’ recruitment, hiring and compensation practices.
  • Evaluate and confirm the accuracy of all required titles, salaries, justifications, qualifications and proper coding
  • Coordinate and monitor key recruitment metrics within the Office of Human Resources
  • Liaise with internal and external stakeholders which may include Agency Chief of Staff, Divisional Liaisons, NYCAPS, DCAS, Office of Management and Budget, etc.
  • Accountability and Professionalism – Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions.
  • Customer Service – Commits to meeting the expectations of internal and external customers. Listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction; respects all internal and external customers.
  • Collaboration and Teamwork – Supports a positive team environment in which members participate, respect and cooperate with each other to receive desired results.
  • Job-Specific Knowledge and Skills – Plans, prioritizes, and organizes work effectively to produce measurable results; keeps current with and effectively applies new work methods, skills and technologies to complete work at highest possible standards.
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