CUNY EDGE Deputy Director

Research Foundation of The City University of New York•New York, NY

22h•Hybrid

About The Position

CUNY EDGE is an initiative supporting public assistance recipients enrolled at the City University of New York (CUNY), a partnership between CUNY and the New York City Human Resources Administration (HRA) launched in 2016. The program provides academic advising, personal supports, and career development while ensuring students' compliance with HRA regulations. It integrates college completion elements with paid work/internship opportunities, personal development, and academic excellence, serving over 3,000 students across 20 colleges annually. CUNY EDGE is led by a Central Office team of eight, supporting over 60 college-based staff. The Deputy Director of Program Management and Administration, housed within the Office of Academic Affairs in the CUNY Central Office, will report to the University Director. This role is a key member of the CUNY EDGE leadership team, responsible for spearheading best practices in core support services, overseeing professional development and training for college-based staff, and supporting strategic planning and overall program administration, with a focus on budget and contract management.

Requirements

Bachelor's degree required
Minimum eight years of relevant professional experience required
Demonstrated ability to manage multiple projects, meet deadlines, and work effectively in a fast‑paced environment
Ability to work independently and collaboratively with diverse stakeholders and populations
Strong organizational and communication skills
Proficiency with Microsoft 365 and web‑based systems

Nice To Haves

Master’s degree preferred
Five (5) years of progressively responsible program administration and planning experience, preferably within higher education and/or social service program serving low-income students
Excellent writing, presentation and group facilitation skills
Experience managing multi-site projects and ability to work with multiple stakeholders in a flexible and strategic manner
Knowledge of public assistance programs, including work requirements and education and training opportunities preferred
Experience using data and research to inform program development, reporting, and evaluation
Strong budget and contract management skills
Proactive, curious and able to develop innovative approaches and exercise sound judgment; can work under deadlines and adapt quickly to changing situations and priorities; comfortable with ambiguity
Available for occasional evenings and able to travel to multiple college campuses located in the five boroughs of New York City preferred

Responsibilities

Provide leadership to support the overall success of CUNY EDGE
Lead the review and refinement of core program services including academic advisement, workshops and orientations, and student financial supports
Manage the professional develop and training strategies for the overall program including identification of internal and external resources, delivery of training sessions and development of collateral materials, and supervision of Program Associate dedicated to this work
Offer continuous support to college teams by being a thought partner in program and policy implementation
Maintain and expand relationships and collaborations with CUNY college departments, programs, and leadership
Support the management of $10+ million budget including expense tracking with the colleges, budget modifications, and alignment of budget with program goals
Manage subcontract agreements for additional services and consultants
Supervise 2 – 3 team members in managing workplans and daily activities, providing guidance and direction
Work collaboratively with the CUNY EDGE Deputy Director of Career Development and Professional Development in the Central Office
Facilitate regular meetings with both Central Office and college staff
May act on behalf of University Director in their absence
Attend staff meetings and trainings as required
Perform related duties as assigned