Deputy Director of Quality Management

State of Illinois•Springfield, IL

41d•Onsite

About The Position

The Division of Behavioral Health and Recovery is seeking to hire an energetic, self-motivated professional to fill the Deputy Director of Quality Management position. This position will organize, plan, execute, control and evaluate the ongoing monitoring of the quality of life and quality of care outcomes of individuals receiving services at State-Operated Psychiatric Hospitals (SOPHs), Develops the structure and productivity indicators for staff who will provide quality monitoring.

Requirements

Requires knowledge, skill and mental development equivalent to completion of four (4) years college.
Requires four (4) years of clinical/administrative experience in a mental health service organization relative to quality management/improvement functions for a health or human services organization.

Nice To Haves

Five (5) years of professional experience working with accreditation and certification bodies such as The Joint Commission (TJC) or Commission on Accreditation of Rehabilitation Facilities (CARF).
Five (5) years of professional experience developing, maintaining and managing quality assurance methods and processes by determining objectives, setting specifications and assessing results.
Five (5) years of professional experience organizing, administering and evaluating ongoing services in a multi-disciplinary operation.
Five (5) years of professional experience formulating and implementing policy and procedures for individuals being transitioned into community settings for a public or private organization.
Five (5) years of professional experience developing and evaluating systems to collect and organize data for measuring performance indicators related to services or community provider services for a public or private organization.
Five (5) years of professional supervisory experience, including assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.

Responsibilities

Serves as Deputy Director of Quality Management. Organizes, plans, executes, controls, and evaluates the ongoing monitoring of all systems and processes concerning the quality of life and quality of care outcomes of individuals receiving services at State-Operated Psychiatric Hospitals (SOPHs).
Serves as policy-making official.
Serves as the DHS point of contact to assist in addressing concerns between DBHR (Division of Behavioral Health and Recovery) hospitals and OIG (Office of Inspector General), Equip for Equality, Guardianship and Advocacy, Human Rights Authority, Accreditation and Certification agencies, community partners, Office of the Auditor General. Receives, reviews and approves all OIG written responses for all DBHR hospitals.
Designs data collection systems to collect specific quality indicators to determine consumer outcomes, report outcomes, analyze trends, collects and reviews critical incidents, and monitor corrective processes.
Serves as full-line supervisor.
Monitors SOPH problem-solving strategies when situational challenges impede or interfere with patient safety.
Provides administrative direction and supervision to professional staff engaged in the formulation and implementation of the quality improvement policies, procedures, and strategies for the department.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)