Deputy Director of Data Quality

City of New York • New York City, NY

9d

About The Position

Note: Only open to candidates serving permanently in the title or have taken and passed Exam #1139. The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values. The FDNY Bureau of Strategic Initiatives manages key departmental initiatives and drives data-driven decision-making. Its Data Quality unit is responsible for generating actionable insights through analysis, reporting, and visualizations, while also ensuring accountability and transparency by compiling metrics for the Mayor's Management Report (MMR) and producing datasets for NYC Open Data. FDNY seeks a full-time Computer Specialist L4 who will report to the Director of Data Quality and Industrial Engineering and assist the Director in managing and providing crucial guidance and mentorship to a team of analysts responsible for ensuring the integrity and reliability of the Fire Department's data. The Deputy Director will actively foster a culture of continuous learning and professional development. The role's primary focus involves conducting and supervising data analysis, overseeing the creation of dashboards, and developing robust strategies for assessing data quality. The Deputy Director will also oversee processes around the MMR and Open Data. This position requires exceptional communication skills and the ability working with diverse stakeholders, including EMS and Fire Operations, to establish meaningful operational metrics. Furthermore, the Deputy Director must have proven prior experience supervising, managing, and mentoring analysts. The Deputy Director will also engage with academia or research institutions to apply advanced analytical techniques

Requirements

• COMPUTER SPECIALIST (SOFTWARE) - 13632 Qualifications (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
• NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements.
• Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Responsibilities

• Conducting and supervising data analysis
• Overseeing the creation of dashboards
• Developing robust strategies for assessing data quality
• Overseeing processes around the MMR and Open Data
• Establishing meaningful operational metrics
• Supervising, managing, and mentoring analysts
• Engage with academia or research institutions to apply advanced analytical techniques

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees