About The Position

The Division of Citywide Workforce Opportunity (CWO) is dedicated to improving the economic mobility of all New Yorkers through the delivery of quality employment and training services. CWO manages the WIOA- funded adult workforce development system in NYC (one of the largest in the country). SBS operates a network of 18 Workforce1 Career centers across the five boroughs and invests in occupational skills training for over 2,000 New Yorkers annually. The New York City Department of Small Business Services is seeking a Deputy Commissioner to oversee the Division of Citywide Workforce Opportunity.

Requirements

  • A master’s degree from an accredited college in business, public administration, public policy, urban affairs, finance, economics, or a related field plus 10+ years satisfactory full-time professional experience in business administration, law, public market operations, government contracting, urban planning, finance, grant administration, program management, service delivery, or economic development.
  • A baccalaureate degree from an accredited college in business or related field. Plus 12+ years of satisfactory full-time professional experience in program management, service delivery or economic development

Responsibilities

  • Lead and manage Citywide Workforce Opportunity division to ensure successful service delivery and fulfillment of program objectives
  • Guide senior leadership and staff in implementing Division’s strategic plan by developing, executing, evaluating, and making recommendations on programmatic, operational, and technological initiatives to ensure modern, responsive, and employer-informed workforce offerings
  • Set Division policies and define Division objectives and initiatives by leading strategic planning process and analyzing performance indicators
  • Develop and maintain relationships with Mayoralty, City agencies, other government entities, community organizations, and industry associations
  • Oversee City’s Workforce1 Career Center system, Jobs NYC initiative, occupational skills training programs, and any other workforce needs as determined by the Commissioner
  • Lead preparation of and delivery of external communications, including testimony at public hearings, and content for public speaking engagements, panels, and training sessions
  • Serve as the primary liaison to the NYC Workforce Development Board and assume City Charter responsibilities in leading general adult workforce services and programs to advance shared prosperity
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