Deputy Chief Technology Officer

University of Vermont•Burlington, VT

40d•$110,000 - $150,000•Hybrid

About The Position

The Deputy Chief Technology Officer (CTO) plays a pivotal role in advancing UVM's strategic infrastructure technology initiatives by partnering closely with the CTO and IT Managers. Responsible for coordinating complex, cross-functional projects with university-wide impact, and contributing to seamless day-to-day operations across IT infrastructure teams, including Collaboration Services, Endpoint Management, Infrastructure, Network Services, and Research Computing. As a strategic partner to the CTO, the Deputy CTO will help prioritize initiatives, align resources with ETS-wide and institutional goals, and operationalize major components of the IT strategic plan. This includes developing and managing project plans, tracking milestones, and facilitating inter-team collaboration to ensure timely and effective execution. Represent the CTO in project meetings as needed and help facilitate innovation to address campus needs. Coordinate inter-team collaboration and help improve operations across IT Infrastructure teams, enhancing IT services and project delivery. Other key responsibilities include tasks such as overseeing responses to external audits, maintaining up-to-date IT engineering project lists, and monitoring ticket workflows to ensure timely resolution. Participate in the IT Contract Review process to ensure that technology acquisitions align with institutional standards and needs. Work with key IT vendors to ensure quality service and support. While this position is largely focused on functional leadership, they will handle some administrative supervision tasks at the delegation of the CTO. The deputy acts on behalf of the CTO or in the absence of the CTO as a designee on technology decisions, in collaboration with the other Infrastructure Managers, and in conjunction with the CIO.

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.
Minimum ten years of progressive experience managing large-scale IT infrastructure systems and strategic projects.
Minimum four years of supervision of an IT team, delivering complex infrastructure and services.
Demonstrated success in project and program management, with a track record of delivering complex, multi-stakeholder initiatives.
Strong architectural understanding of complex IT systems, including emerging technologies.
Expertise in server, networking, datacenter, and hybrid cloud infrastructure.
Demonstrated commitment to security-first principles in IT architecture and operations.
Experience with risk assessment, and mitigation planning.
Experience with enterprise collaboration platforms and communication technologies.
Knowledge of modern endpoint management and operational security platforms.
Excellent communication, facilitation, and organizational skills.
This role requires a broad and deep understanding of IT systems, including networking, telephony, datacenters, servers and virtualization, storage and backups, research computing and high-performance computing, collaboration platforms (e.g., M365), artificial intelligence tools, endpoint management, and operational security platforms.
The Deputy CTO is expected to foster a culture of transparency, accountability, and continuous improvement.

Nice To Haves

Experience in higher education or public sector IT environments.
Experience with disaster recovery, business continuity, and data protection strategies.
Experience with end-user computing, including VDI, application virtualization, and device lifecycle management.
Knowledge of enterprise networking and unified communications (VoIP).
Experience developing cloud strategies, including security, automation, virtualization, and network architecture.
Demonstrated experience with security frameworks (e.g., NIST) and regulatory compliance.
Familiarity with IT governance, data governance, and ethical use of AI technologies.

Responsibilities

Coordinate complex, cross-functional projects with university-wide impact.
Contribute to seamless day-to-day operations across IT infrastructure teams.
Help prioritize initiatives and align resources with ETS-wide and institutional goals.
Operationalize major components of the IT strategic plan.
Develop and manage project plans, track milestones, and facilitate inter-team collaboration.
Represent the CTO in project meetings as needed and help facilitate innovation.
Coordinate inter-team collaboration and help improve operations across IT Infrastructure teams.
Oversee responses to external audits.
Maintain up-to-date IT engineering project lists.
Monitor ticket workflows to ensure timely resolution.
Participate in the IT Contract Review process.
Work with key IT vendors to ensure quality service and support.
Handle some administrative supervision tasks at the delegation of the CTO.
Act on behalf of the CTO or in the absence of the CTO as a designee on technology decisions.