Depot Repair Technician

EMSAR•Syracuse, NY

4d•$20 - $24•Onsite

About The Position

Equipment Management Service and Repair – EMSAR, headquartered in Wilmington Ohio, is a fast- growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare sector. EMSAR’s portfolio of services includes: - On-site technical field support, including maintenance & repair - FDA field change orders (“recalls”) - Bench repair and remanufacturing - Installation - Training and education This will be a part-time position, flexible work week, between 24-30 hours. We are looking for a candidate who is passionate about customer service and enjoys the challenge of hands-on equipment repair. The successful individual will have excellent troubleshooting skills. The ideal candidate is driven to customize and deliver the best and highest quality solutions to our customers. This role will support the company's mission, vision, and values.

Requirements

Minimum 1-3 years’ experience working with biomedical equipment.
Intermediate experience with Microsoft Office Suite and web-based applications
Excellent understanding of electronics and mechanical repair
Excellent troubleshooting skills
Ability to work independently and in teams
Excellent verbal and written skills
Capable of reading and interpreting written technical instructions, safety manuals, service manuals, policies, and procedures.
Entry to moderate level technical skills for low to medium complexity mechanical, electronic, and pneumatic equipment.
Excellent communicator who can clearly and precisely communicate leading questions, instructions, and expectations via verbal and written methods to supported field team members and customers.
Works semi-independently with moderate supervision.

Nice To Haves

An AA (or better) in mechanical or electrical systems with experience with electronic test equipment or equivalent military training preferred but not required.
CBET (Certified Biomedical Equipment Technician), preferred but not required.
Equivalent work experience will be considered in lieu of a degree.

Responsibilities

Provides in-house preventative maintenance, minor repairs, performance verifications, calibrations, and software/hardware upgrades on EMSAR supported equipment.
Reviews assigned work orders and documents all facets of the work product in EMSAR’s Service Max and eBiotrack software systems.
Provides accurate and timely reporting of service status and escalations pertaining to services.
Updates work status for each service action accurately and timely in EMSAR’s service databases. This includes functions such as product disposition, parts ordering, scheduling updates and work order closure in appropriate systems.
Performs additional duties as needed and/or assigned by supervisor/manager