Deposit Settlement Specialist I

Navigant Credit UnionLincoln, RI
2d

About The Position

The Deposit Settlement Specialist I is responsible for processing and verifying transactions that transpire at Navigant Credit Union IBK terminal(s) and handling all IBK transaction matters including exception posting(s).

Requirements

  • High school diploma or GED education required.
  • Minimum of 2 years prior experience in banking, preferably in the Deposit Services, Payment Processing or Retail area.
  • Knowledge of deposit account regulations and compliance requirements required.
  • Excellent verbal, written, telephone, and interpersonal communication skills required. Must be able to communicate clearly and precisely as well as listen carefully and ask questions to clarify understanding.
  • Must have strong member/customer service orientation required in alignment with the credit union's mission and core
  • Experience working in a team-oriented, collaborative environment is required.
  • Must have the ability to handle simultaneously, multiple tasks and changing Must have the ability to work independently.
  • Must have demonstrated analytical, organizational, problem-solving, and time management skills.
  • PC proficient, including Microsoft Office (Word, Excel, Teams, PPT), the Internet required.
  • Travel may be required.

Nice To Haves

  • Some college level accounting courses and/or AA in accounting preferred.
  • Prior experience in a call center / contact center or client facing environment in the banking industry preferred.

Responsibilities

  • Performs daily reconciliation of the IBK settlement and ATM Online in process GLs including cash and check transactions. Research IBK-related cash transaction discrepancies as well as balancing discrepancies from Fiserv IP (check deposits) to ATM balancing reports.
  • Conducts weekly settlement / reconciliation of the IBK's under Brinks cash Management utilizing multiple reports, including performing the batching of checks daily and investigating and resolving any discrepancies. Serves as the liaison for the Brinks Cash Management vendor.
  • Reconciles ATM terminals outsourced by a third-party cash management vendor (Kent, cash dispensing only and Bryant IBK), by providing the designated individuals in Accounting with the IF67 total for the specific terminal(s).
  • Performs quality control for the digital storage of documentation related to ATM/IBK settlement and other payment processing functions.
  • Performs daily check batching on the IBK terminals managed by our retail branch locations.
  • Reviews daily check deposits on IBK terminals, performing adjustments/check holds as necessary.
  • Wire Management which includes but is not limited to reviewing and cataloging wire receipts for outgoing Retail wires, posting of incoming wires and releasing of outgoing wires.
  • Research member and staff inquiries and aids those with questions surrounding settlement and responds in a timely professional manner.
  • Stays abreast of applicable federal and state rules and regulations related to Reg E, Reg CC, and regulations/ legislations that may impact the Credit Unions programs.
  • Performs other duties as assigned by the Operations Manager II or the FVP of Operations.

Benefits

  • best-in-class benefits package including robust medical and dental plans, vision benefits, 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and more
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