Deposit Operations Specialist I

Lead • Kansas City, MO

1d

About The Position

We are seeking a Deposit Operations Specialist I to join our team. This entry-level operations role supports deposit operations by helping maintain data accuracy, ensuring consistency across routine processes, and assisting with compliance-related activities. Working closely with the Deposit Operations Specialist II and other team members, this role contributes to smooth and reliable internal operations.
The ideal candidate will have foundational knowledge of deposit or retail banking operations, strong attention to detail, and a willingness to learn. This role is well-suited for someone who is organized, collaborative, and eager to develop their expertise in deposit operations.

Requirements

• 1–3 years of deposit or retail banking experience (or equivalent operational experience)
• Detail-oriented with strong organizational skills
• Comfortable working with partial information and asking clarifying questions to move work forward
• Curious, motivated, and eager to learn
• Able to collaborate effectively and take direction from senior team members
• Comfortable working in a dynamic environment with shifting priorities
• Demonstrates high ethical standards and sound judgment
• Uses a systematic approach to problem-solving with guidance
• Able to identify basic issues and propose solutions while adhering to laws, regulations, and internal policies

Responsibilities

• Support the setup and maintenance of bank-owned or program-related internal accounts
• Perform basic account maintenance activities to support data integrity for internal and regulatory needs
• Assist in maintaining data accuracy across deposit operations functions
• Support audit preparation by gathering documentation and helping fulfill internal and external information requests
• Work with internal teams to track and report operational issues, escalating items as needed
• Assist with updates to client pricing structures under the guidance of senior staff
• Prepare routine deposit reports and help identify discrepancies or areas for improvement
• Support updates to policies, procedures, and resources by providing research, documentation, or initial drafts
• Help prepare escheatment materials for Lead Bank and partner programs through data gathering, reconciliation, and documentation preparation
• Assist with research and documentation for subpoenas or other legal requests as directed
• Take on routine operational tasks and triage day-to-day requests to support steady workflows across the team
• Perform all other duties as assigned

Benefits

• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed