Deposit Operations Specialist

Georgia Banking Company•Duluth, GA

23h

About The Position

Accurately and timely process daily deposit transactions, including ACH entries, wire transfers, check processing, and remote or mobile deposits, in accordance with established bank procedures and regulatory requirements. Review transactions, incoming files, and exception items for completeness, accuracy, and compliance; research and resolve discrepancies, non-posted items, and account adjustments as needed. Perform routine account maintenance activities, ensure required documentation is properly recorded and retained, and support reconciliation efforts by identifying variances and escalating unresolved issues. Monitor activity for unusual or potentially fraudulent transactions and promptly escalate concerns in accordance with internal controls and risk management guidelines.

Requirements

At least 3-5 years of banking operations experience.
Experience with ACH processing and maintenance, check verification/processing and returns.
Knowledge of NACHA and bank regulatory compliance.
Must be coachable and a team player.
Detail-oriented and accurate when following bank procedures.
Must have a strong understanding of fraud detection and risk mitigation.
Works effectively in a cross-functional, collaborative environment.
Ability to learn banking systems, business applications, and third-party tools.

Nice To Haves

NACHA certification is a plus.

Responsibilities

Accurately and timely process deposit transactions.
Manage the setup, maintenance, and closure of deposit accounts, ensuring customer information is correctly recorded and maintained.
Monitor daily activity in Direct Link Risk Review for potential fraudulent transactions, escalate concerns as appropriate, and assist with fraud prevention efforts.
Support risk assessment activities by identifying issues, documenting findings, and assisting with the implementation of approved risk mitigation strategies under the direction of the Deposit Operations Manager.
Maintain working knowledge of applicable banking regulations and internal policies to ensure deposit operations remain compliant.
Provide a high level of service to internal departments and external customers by responding to inquiries and resolving issues in a timely and professional manner.
Assist with reviewing, updating, and maintaining deposit operations policies and procedures to support efficiency and regulatory compliance.
Work collaboratively with internal departments to support deposit operations, compliance requirements, and operational initiatives.
Identify opportunities for operational improvements and provide recommendations to enhance efficiency, accuracy, and customer experience.
Utilize and support deposit-related systems and third-party tools, including fraud and risk management applications, and escalate system issues as needed.